Job Description

Deluxe Holiday Homes

is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 800+ properties and employ a dedicated team of over 300+ professionals.

Responsibilities

Create, optimize, refresh, and monitor property listings on Property Finder, Bayut, and Dubizzle following each portal's best-practice ranking rules. Upload accurate photos, videos, captions, features, floor plans, and community tags for all DHRE properties. Track listing performance (views, leads, ranking) and coordinate required improvements with photographers, content team, or agents. Ensure all listings comply with Trakhees/RERA/DTCM/portal requirements (permits, titles, etc.). Maintain the master list of all managed and brokerage properties (status, expiry dates, keys, documents). Assist with connecting/disconnecting DEWA, Empower, Gas, Internet, and other utilities during onboarding or offboarding. Prepare and send renewal / non-renewal reminders to tenants and follow up until confirmation. Coordinate with landlords regarding approvals, renewals, documentation, invoices, and general updates. Monitor tenancy contract expiry dates and ensure Ejari renewals are processed on time. keep track of maintenance requests related to long-term properties and coordinate with DHRE's maintenance team. Handle document organization (title deeds, passports, Tawtheeq/Ejari, NOCs, receipts, offers, contracts). Support brokers with required admin tasks (forms, listings updates, agreements). Answer basic tenant and landlord inquiries related to admin/renewal/listing matters. Ensure all communication and data entry adhere to RERA regulations and DHRE's internal processes. Greet and assist walk-in clients, tenants, landlords, and visitors in the DHRE office. Answer incoming calls, WhatsApp messages, and emails; direct inquiries to the correct team members. Manage appointment scheduling for brokers, valuers, and management. Maintain the front-desk area's cleanliness, organization, and professional appearance. Handle incoming and outgoing documents, courier packages, and key handovers. Keep records of key movement, access cards, and office supplies. Support daily office operations including printing, scanning, filing, and basic administrative support

Job Requirements:

Proven experience in managing property listings on Airbnb, Property Finder, Dubizzle, Booking,.com and Bayut. o Strong understanding of real estate market dynamics and online marketing strategies. Proficiency in using listing management tools and CRM systems. Excellent analytical skills and attention to detail. Strong communication and English writing skills. * Ability to work independently and manage multiple tasks simultaneously.