Quality Assurance Engineer
Dubai, United Arab Emirates
Job Description
We are looking for a Quality Assurance Engineer to join our scaleup.
About ZIWO ZIWO is Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients with a crystal-clear voice. ZIWO has readymade plugins with most CRM and is integrable with any app.
Ziwo provides businesses with access to an industry-leading cloud contact center solution. The software includes advanced features such as call tracking, Virtual phone numbers in 150+ countries, Call Masking, End Call Survey, CDR, IVR, Real-time Reporting, and more.
Ziwo provides its solution to clients such as Tabby, Damac, Talabat, Deliveroo, Al Tayer, Floward, and many more.
We are seeking a highly skilled and motivated Quality Assurance Engineer to join our Acquisition team.
Responsibilities
Qualifications
Interpersonal/Technical Competencies
We are proud to be an equal-opportunity workplace, We hire great people from a wide variety of backgrounds.
About ZIWO ZIWO is Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients with a crystal-clear voice. ZIWO has readymade plugins with most CRM and is integrable with any app.
Ziwo provides businesses with access to an industry-leading cloud contact center solution. The software includes advanced features such as call tracking, Virtual phone numbers in 150+ countries, Call Masking, End Call Survey, CDR, IVR, Real-time Reporting, and more.
Ziwo provides its solution to clients such as Tabby, Damac, Talabat, Deliveroo, Al Tayer, Floward, and many more.
We are seeking a highly skilled and motivated Quality Assurance Engineer to join our Acquisition team.
Responsibilities
- Collaborate with Business Analysts and development teams to understand project requirements and design comprehensive test plans.
- Develop and maintain test strategies, test cases, and test data to ensure thorough test coverage.
- Execute manual and automated test cases to identify defects, ensuring the functionality, usability, and performance of the Product.
- Analyze test results and document issues, defects, and failures, clearly and concisely.
- Create and maintain automated test scripts using relevant tools and frameworks.
- Continuously improve and expand test automation coverage to increase efficiency.
- Perform regression testing to verify that previously identified issues have been resolved and that new changes have not introduced new problems.
- Track and manage defects through their lifecycle, from discovery to resolution.
- Verify fixes and ensure that they meet quality standards.
- Work closely with cross-functional teams, including developers, product managers, and customer support, to address and resolve issues.
- Create and maintain detailed test documentation, including test plans, test cases, and test reports.
- Proactively identify opportunities to enhance testing processes, tools, and methodologies.Proactively identify opportunities to enhance testing processes, tools, and methodologies.
- Contribute to the overall improvement of the quality assurance process.
Qualifications
- Bachelor\'s degree in computer science, engineering, or a related field (or equivalent work experience).
- 3-6 Proven experience in quality assurance and software testing.
- Experience with automated testing tools such as Cypress, Selenium, Appium, or similar.
Interpersonal/Technical Competencies
- Attention to Detail.
- Time Management.
- Test Automation.
- Programming and Scripting (e.g., Python, Java, JavaScript).
- Debugging and Issue Tracking.
We are proud to be an equal-opportunity workplace, We hire great people from a wide variety of backgrounds.
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1599057
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, United Arab Emirates
-
EducationNot mentioned