Job Description

Overview

We are seeking highly skilled

QA Lead

and

QA Testers

with proven expertise in Quality Assurance for

Customer Integrations and Customer Service Applications

. The ideal candidates will bring

at least 5 years of experience

in QA processes, with

onsite resources required to have 7+ years of QA leadership experience

. Prior exposure to the

entertainment and leisure industry

is strongly preferred.

Key Responsibilities

QA Lead

The QA Lead will be responsible for end-to-end quality assurance strategy, execution, and reporting, ensuring seamless integration with customer-facing systems and business-critical applications. Key deliverables include:

Testing Framework Development

- Establish and maintain QA standards, methodologies, and best practices.

Test Planning

- Create detailed test plans aligned with business and technical requirements.

Test Case Design & Execution

- Develop, review, and oversee execution of manual and automated test cases.

Traceability Matrices

- Maintain requirement-to-test case mapping for coverage validation.

Test Data Management

- Build and maintain a

Test Data Dictionary

for consistency.

Reporting

: Test Summary Reports Test Progress Reports (daily, weekly, per release) Regression Testing Reports Test Execution Results & Analysis Reports Test Closure Reports

Automation

- Design and maintain automation scripts and suites for regression and functional testing.

Dashboards & Metrics

- Create dynamic dashboards for IT management to monitor progress and KPIs.

Release Management

- Provide

release certificates

and quality sign-offs for production readiness.

Ownership Transfer

- Ensure that all test suites and assets developed by the QA team will fall under

Miral's ownership

.

QA Testers

Execute manual and automated test cases. Perform functional, regression, integration, and user acceptance testing. Document test results and report defects with clarity and detail. Collaborate with development and product teams to ensure timely resolution of issues. Support the QA Lead in delivering high-quality test documentation and reports.
Required Qualifications

QA Lead:

Minimum 7+ years of experience in Quality Assurance, including at least 3 years in a lead capacity.

QA Testers:

Minimum 5+ years of QA experience in

Customer Integrations

and

Customer Service Applications

. Strong knowledge of

software testing methodologies

,

automation frameworks

, and

test management tools

. Prior experience in the

entertainment and leisure industry

is highly desirable. Excellent analytical, problem-solving, and communication skills.
Job Type: Contract
Contract length: 12 months