Role Summary / Purpose

The Water Technologies & Solutions (WTS) Products and Standards (P&S) Team is a team located throughout Europe, Middle East and Africa (EMEA) providing VEOLIA Product Support to the VEOLIA WTS organization, including, executing Product ITR projects from Inquiry through to Remittance (ITR).

This role will be responsible for both leading Product ITR opportunities from technical solution development stage, through to execution, and on to project completion, and supporting the whole of P&S with process engineering support. It is envisaged that the role will be 50% ITR and 50% P&S process support.

Focused on driving profitable growth while balancing risk across the entire VEOLIA Products portfolio in Middle East and Africa (MEA). This role will work closely with all teams (Product Management, Sales, Service etc) involved in the sales cycle. Key metrics will focus on hit rate, on-time proposals submittal and meeting operations plan for orders and margin, execution targets on budget and within schedule.

The role will have four streams to it:

• 50% Core: Owning Product water treatment opportunities across MEA from Inquiry to completion. Leading P&S transversal projects incorporating several technologies, developing solutions and proposals. Supporting other areas of business with standard product support.
• 50% Core: Providing process engineering support, primarily focused at combined technology projects and providing a bridge between process and P&S teams.
• Projects: Continual improvement themed projects aimed at improving customer experience, standardisation of products and business operations.

Responsibilities:

Products and Standard Support

• Support all areas of WTS business with expertise in standard systems product knowledge.
• Develop winning solutions, support and training tailored for the requirements of individual areas of the WTS business.

ITR (Inquiry to Remittance)

• Own and guide the ITR product opportunities process from inquiry to project completion adhering to the VEOLIA ITR playbook throughout. Owning, and guiding each step of the process to completion. Focusing on all projects that incorporate multiple technologies.
• Working with both team members and other teams to guide completion and seek solutions as required. Manage workload and priorities to meet customer, sales and management targets.
• Executing project post order according to plan and within budget aiming for margin and timeframe improvements.

Process Engineering

• Provide process engineering support, primarily multi technology opportunities for P&D, PUF, SUF & ROED
• Understand core design rules for supporting product lines
• Develop standard statements and guidelines for P&S to streamline complex proposals.
• Build strong relationships with process engineering team
• Continue to develop an in depth expertise around UF membrane technology and develop and lead integrated, P&S complex projects, where multiple technologies are to be merged in an overall treatment scheme. Working closely with the global product management, technology and process expert teams as well as the regional sales teams, supporting P&S engineers, project management, engineering functions, commissioning and service activities.

General

• Developing knowledge of Water Treatment Technologies and Processes.
• Developing knowledge of VEOLIA equipment, technology, competitors and markets for each of our product lines.
• Ensuring compliance with the VEOLIA WTS Quality Management System (QMS) and development of a strong Health & Safety compliant mindset in all activities.
• Providing concise and timely reports, updating reports to management team and participating in all team rhythms
• At all times work in a way that demonstrates the Company\'s business methods and ethics.
• To listen to and relay market intelligence.
• Maintain high standards in terms of personal appearance conduct and respect of Company property.

The description within this document represents the most significant aspects of this position but does not exclude other occasional work assignments not mentioned. This role profile will be subject to periodic review and may be amended to meet the changing needs of the business. The post holder will be expected to participate in this process and the Company would aim to reach agreement to the changes.

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Veolia Water Technologies & Solutions