Job Description

SUMMARY OF FUNCTIONS:

• Perform a range of basic office support activities for a unit/department, such as answering phones and directing calls,
• Respond to inquiries and perform routine clerical, data entry, and/or word processing work as assigned.

ESSENTIAL DUTIES & RESPONSIBILITIES: * Answer telephones, route calls, take messages, and provide general information; greet and direct visitors; answer routine inquiries; maintain log of inquiries as required.

• Open and route incoming mail; distribute correspondence and other material to department staff/faculty.
• Perform a variety of routine typing assignments as appropriate to the position;
• May operate a personal computer to draft basic correspondence, enter data, and print letters, labels, reports, and/or other materials; type and mail form letters.
• Copy and/or duplicate materials as requested; may oversee day-to-day operation of copy machine.
• Establish, maintain, process, and/or updates files, records, and/or other documents.
• May perform specialized services of a routine clerical/administrative nature in strict accordance with established procedural guidelines, as appropriate to the position.
• May schedule or assist in scheduling appointments, meetings, and/or conferences, as appropriate to the position.
• May order, stock, and distribute office supplies.
• May run various routine errands, as required, for the unit/department.
• Perform miscellaneous job-related duties as assigned.

SUPERVISION:

• Report to: Coordinator of General Education Program
• Subordinates: N/A

QUALIFICATIONS & EXPERIENCE:

A current AU student

KNOWLEDGE & SKILLS:

• Ability to understand and follow specific instructions and procedures.
• Ability to prepare and print routine correspondence, labels, and/or other basic written material.
• Skill in the use of operating basic office equipment.
• Record maintenance skills.
• Receptionist skills.
• Ability to maintain calendars and schedule appointments.
• Word processing and/or data entry skills.

WORKING CONDITIONS:

• Work is normally performed in a typical interior/office work environment.
• No or very limited physical effort required.
• No or very limited exposure to physical risk.