Johnson & Johnson

We are recruiting for Professional Education Associate to be located in Riyadh. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. It’s a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.

Job Purpose

The Professional Affairs Associate’s primary role is to grow the reach of Professional support in Saudi Arabia. This will be achieved by:

• Optimizing customers’ and key influencers’ awareness of the clinical; benefits of Johnson & Johnson Vision Care’s (JJVC’s) products involving both national accounts and independent practices.
• Teaching eye care professional how to communicate and fit new JJVC products, using a benefit driven strategy.
• Support generic educational initiatives to increase knowledge and confidence in contact lens prescribing and fitting.

Key Dimensions

• To understand the interaction between sales, marketing and national accounts.
• To support the professional and clinical support needs of Key accounts, training institutions and key independent customers, with their expertise and experience.
• To understand clinical and performance differences between JJVC products and key competitor products.
• Keep oriented with the latest research within the Optical field and potentially integrate findings into ECP professional development support.
• A significant part of the successful applicant’s working time will be spent in travelling within Saudi Arabia.

Duties & Responsibilities

• Assist MEA Professional Affairs Manager: panel meetings, team training, product launches, practice visits etc.
• Support practice visits and peer-to-peer recommendation initiative.
• Actively participate in clinical conferences across Saudi Arabia and also support Local Optical Committee meetings, panel discussions where appropriate.
• Participate in regular dialogue with ECPs crafted to help support them and gather their views.
• Leverage The Johnson and Johnson Institute (JJI) facility with accounts.
• Maintain great relationships and build trust and behavior change in ECPs to the benefit of patients with quantifiable results.
• Professional support and contact quality from targeted accounts
• 6.2 % Increase of knowledge and confidence of ECPs to prescribe following educational initiatives

Background Information and Main Activities

This position is intended to increase professional, clinical, and technical support to the sales organization when visiting customers, as well as growing educational and business support to customers. Specifically, to allow a more proactive presence at key account meetings and LOC meetings and provide clinical expertise when required. Additionally, the Consultant would also visit and actively support independent accounts.

Qualifications

Experience Required

• Bachelor’s degree in Optometry or Ophthalmology is a must
• Minimum 2 years of experience working as Optometrist in a clinic or a store is a must
• Preferred experience in contact lens fitting
• Very good in English/Arabic (oral, written, read)
• Confirmed experience of working successfully in a team.
• Very good interpersonal and presentation skills.
• High verbal and written communication skills.
• Analytical skills.
• Digital literacy including PowerPoint, Word and Excel.

Preferred

• Experience of delivering training.

Other Working Relationships

• Members of Middle East PED team.
• Members of the EMA Professional Affairs Team
• Customers (Key Accounts, ECPs, Practice managers, consumers).
• Professional bodies, educational centers, opinion leaders.

Problems / Key Features

• Time Management and focus on key job role.
• Handling requests to spend time in the field and also performing remainder of job role (60%)
• Setting aside time to develop links with Key Opinion Leaders (KOLs) and Key National Accounts/Clinics.

Leadership Behaviors Required

• LIVE OUR CREDO: Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance & ethics and ensures everyday actions contribute to Our Purpose
• CONNECT: Builds internal and external relationships based on respect, collaborates openly across boundaries and acts as a team player.
• SHAPE: Inspires and contributes ideas that challenge thinking, demonstrates resilience and agility to drive and adapt to change.
• Grow: Develops self and others to reach their goals, engages in open & honest conversations and Drives performance by managing energy and taking ownership for outcomes.

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo. We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences That is why we in KSA are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feel that they belong and can reach their potential. No matter who they are. Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”!

Primary Location
Saudi Arabia-Ar Riyad-Riyadh-
Organization
Johnson & Johnson Medical Saudi Arabia Ltd Legal Entity for [Medical devices]
Job Function
Public Affairs
Requisition ID
2206063869W