to support production operations, material handling, technical documentation, and after-sales service for industrial field instruments. The role includes workshop coordination, customer support, troubleshooting, and occasional site visits across UAE & GCC.
Key ResponsibilitiesProduction & Material Workflow
Verify material availability for new orders and coordinate timelines with purchasing.
Inspect and confirm received materials and notify QC for testing.
Review supplier certificates and prepare internal compliance documents.
Coordinate handover to stores and logistics for packing and dispatch.
Technical Service & Support
Act as first point of contact for product-related technical issues.
Log, track, and close service cases with corrective and preventive actions.
Provide remote troubleshooting (phone, email, video) for installation & calibration.
Conduct on-site servicing, inspection, repair, or replacement when required.
Prepare service reports and maintain documentation for audits and compliance.
Cross-Department Collaboration
Work with production, quality, design, and sales teams for issue resolution.
Support continuous improvement based on recurring service feedback.
Advise customers on maintenance procedures and best practices.
Required Skills & Qualifications
Degree or Diploma in Instrumentation, Electronics, Mechanical Engineering, or equivalent.
5 years of experience in instrumentation maintenance, field service, or technical support.
Practical knowledge of:
Pressure, Temperature, Level & Flow instruments
Calibration and testing of analog instruments
Instrument installation, fittings, and wiring
Ability to read datasheets, wiring diagrams, loop drawings.
Good communication skills (written & verbal).
Willing to travel locally and within GCC for field service visits.
How to Apply
Submit your CV through Indeed or email your resume to
daksh@infiniumassociates.com
with subject:
Production & Service Engineer - Dubai
Job Types: Full-time, Permanent
Pay: AED6,000.00 - AED8,000.00 per month
Experience:
* Production and Service Engineer - Instrumentation: 5 years (Required)
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