Alfa Laval Middle East and Africa has a strong ambition to become world-class in terms of service quality delivering superior customer experience. We offer a challenging, exciting, and rewarding position in a highly dynamic and interesting organization.

Are you an ambitious professional seeking new challenges and opportunities for growth? Look no further! We are looking for a passionate Product and Application Engineer for the Industrial Equipment BU as the key technical advisor and product advocate to actively drive and to manage the technology evaluation stage of the sales process.

The primary job location is Abu Dhabi UAE and the person would be supporting to the business functions and customers in MEA.

Who you are?

As a Product & Application Engineer you are a key person to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction throughout the sales process. You have a strong service culture. You are motivated by customer relations, results, continuous improvement, and have excellent people and communication skills.

About the job

1. Support the Sales team across the region for Energy Division Gasketed Heat Exchangers (Industrial) Equipment and Brazed and Fusion Bonded equipment Business Units and be true business partners and Sales enablers.

2. Directly support and be the key technical partner for customers, making visits, meetings and interactions with customers focusing on product presentations to offer a customized and willing value proposition.

3. Cluster trainer for a specific product and application: Define and delivery cluster training programs for the AL employees, channels and customers.

4. Coordinate closely with Order handling teams regionally to ensure gross margin maintenance and improvement from order receipt through close of execution. Taking the lead on arresting any margin bleed for your orders.

6. Be a visible technical expert both online and in real life talking about our Product and Applications in industry and promoting the Alfa Laval brand with our customers.

Your profile

Technical knowledge. Product knowledge and deep understanding of the customer process and applications.

Digital communication. Express (written & verbal) in an appealing way: personal (authentic), concise, relevant. Use active listening. Have

a social media active profile and use digital channels to increase network and secure presence.

Digital customer support interaction: Proactive, Service minded, strong in customer care and take quick actions.

Qualification & Experience

Mechanical or Chemical engineering graduate, relevant experience with other engineering qualification is also welcome.

Experience in Industrial Refrigeration is an added advantage.

The location

The position is based in Abu Dhabi UAE

Why Should you apply?

- You will join a highly motivated and skilled team and work in a challenging, fast moving and developing business.

- We offer you an interesting and challenging position in an international, open, and friendly environment where we help each other to develop and create value for our customers.

- Exciting place to build a global network with different nationalities to mingle and to learn.

If you consider yourself qualified for the position please apply on the given link. Selection and interviews will be ongoing.

Applications sent directly via email will be disregarded without notice email.

Alfa Laval