Job Description

About the Role

We are seeking a detail-oriented

Process Documentation & Compliance Specialist (SOP Specialist)

to join our Audit & Compliance Division in Abu Dhabi. The role is responsible for developing, maintaining, and improving the organization's Standard Operating Procedures (SOPs) to ensure operational consistency, compliance, and efficiency across all departments.

Key Responsibilities

Design, document, and update SOPs for all critical organizational processes. Conduct process mapping and analysis to identify areas for improvement and standardization. Collaborate with department heads and subject matter experts to validate and align procedures with company goals. Manage a centralized SOP repository, ensuring version control and compliance with documentation standards. Assess operational risks and propose mitigation strategies to maintain compliance and business continuity. Coordinate with cross-functional teams to standardize interdepartmental processes. Establish consistent document formatting, terminology, and structure for all SOPs. Utilize digital tools or document management systems to streamline SOP creation and updates. Promote and maintain safe systems of work, in line with HSE standards. Perform additional duties as required by management.

Qualifications & Experience

Education:

Bachelor's degree in Business Administration, Operations Management, or a related field.

Experience:

5-7 years of proven experience developing and managing SOPs in a regulated industry.

Skills & Competencies:

English and Arabic can be used as working languages Strong analytical and problem-solving abilities. Excellent communication and collaboration skills across all levels. High attention to detail and accuracy in documentation. Understanding of relevant compliance and regulatory standards. Proficiency in Microsoft Office Suite and document management systems.

Key Performance Indicators (KPIs)

SOP adherence rate across departments. Turnaround time for SOP reviews, updates, and approvals. Process completion efficiency based on SOP standards. Audit findings related to SOP compliance.
Job Type: Full-time

Pay: From AED15,000.00 per month