Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
About the Job: We are looking for an experienced Pricing Analyst – B2C Pricing Manager who will focus on the B2C aftersales channel pricing analyzing pricing data, providing analysis reports, measure pricing position competitors and cost efficiency that leads to customer-oriented process. Ensuring key repairs are competitively priced offering the best value for money representing the brands value as well as looking for the optimal profitable position. You will use a variety of data analysis methods & tools to drive business results with data-based insights converted into an easy-to-follow visual summary of impacts & approach whilst working with stakeholders to improve business outcomes.
Among your key responsibilities as are as follow:

• Manage B2C aftersales pricing team and structures of all brands within Al-Futtaim
• Designing optimum fixed price offerings to retail customers targeted and improving customer retention and repair work conversion
• Ensuring Al-Futtaim brands retail labor rates are competitive and positioned strongly in the UAE market
• Implementing complex strategies based on wider business growth plans
• Illustrations and visualizations of data that can easily be comprehended and simplified for non-technical stakeholder audiences, communicating statistical modelling results as measures of the business’s impact
• Work closely with the retention team ensuring strategies are aligned
• Devise reporting which presents results in a clear manner
• Use of statistical analysis and data visualization techniques, to create solutions that enable enhanced business performance
• Use large data sets to find opportunities for product and process optimization and using models to test the effectiveness of different courses of action
• Prepare reports and presentations for relevant stakeholders that will give insights for decision making
• Identify relevant pricing data sources and sets to mine, collect large structured and unstructured pricing datasets and variables assessing the effectiveness and accuracy of new data sources and data gathering techniques
• Develop processes and tools to monitor and analyze model performance and data accuracy
• Use predictive modelling to increase and optimize customer experiences, revenue generation, ad targeting and other business outcomes
• Analyze data for trends and patterns, and Interpret data with a clear objective in mind

About You: To be successful for the role you must have the following skills and qualifications:

• Understanding of the automotive sector ideally with a distributor and OEM
• Bachelor’s Degree (MBA Preferred) with demonstrated experience in any of the following: - Business Administration, Economics, Mathematics or Finance
• Minimum 5 years’ work experience in a multinational environment
• 2+ years of hands-on work experience using analytical tools (e.g., R, Python) to solve real world problems preferably knowledge on pricing analytics would be an advantage
• Working knowledge and experience of using Tableau or other data visualisation tool (Power BI, SAS or SAP Business Objects etc) is essential

• Commercially minded is critical, required to think in the shoes of a customer and how your decisions could impact them and the business simultaneously
• Exceptional communication skills, especially around translating technical knowledge into forms that can be digested by leadership and non-technical project teams
• Strong MS packages knowledge with excellent PowerPoint skills is a must
• Excellent Strong analytical and problem-solving skills is a must
• Experience programming (beyond simple scripts) in a modern scientific language would be beneficial but not essential (e.g., Python, Matlab, R)

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.