To provide a courteous, professional, efficient and flexible service at all times
To have a full working knowledge and ability to perform all duties and tasks. Please note that Job description can be reviewed and changed on a regular basis reflecting change in trends, guest expectations and operating philosophies
To maintain complete knowledge of and comply with all departmental policies, service procedures and standards
To ensure that standards are maintained at a superior level on a daily basis
To respond to guest inquiries on pool activities and timings , as well as on spa, spa menu fitness programs and other information regarding the facility and services of the hotel
To inspect pool area at the start, during and at the end of shift to ensure that the set up is in accordance with established standards
To ensure all pool chairs are being set up as per standards
To monitor and maintains cleanliness, sanitation and organization of assigned work areas
To check and replenishes towels at the start, end and if necessary during the entire shift
To perform opening and closing procedures according to the shift
To check the condition of pool facility and equipments and reports any damage immediately to the Supervisor
To escort and assist arriving guests to find sun beds
To anticipate guest's needs, respond promptly and acknowledge all guests, however busy and whenever time of day
Maintain positive guest relations at all times
To respect the privacy of the guest at all times
To attend briefings as required
To maintain good relationships with colleagues and contributes to team spirit. cooperates and coordinates with colleagues whenever necessary
To interact with other departments to provide additional or specialized guest services
To established a rapport with guests, providing guest recognition and good customer relationships
To help monitoring stock inventory and to follow up on pending issues
Any other duties as directed by the management
Ensuring all Recreation Areas' health and safety regulations are strictly adhered to and implements any legislation as required by UAE Law
Job Type: Permanent
Pay: From AED1,100.00 per month
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