Policy Administrator

Dubai, United Arab Emirates

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Job Description

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE\xe2\x80\x99s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees! We are currently recruiting for Policy Administrator to be based out of their office in Dubai.

Responsibilities-

Provide full administrative support to clients & intermediaries.
Review all documents received and enter data in the healthcare systems while ensuring a high level of accuracy within the time frame as per the agreed SLA\xe2\x80\x99s.
Ensure regulatory compliance is achieved through continuous monitoring and reporting of process, procedures, and systems gaps.
Maintaining physical or electronic records related to medical insurance policies & maintenance requests.
Upload member data files to regulatory systems ensuring compliance with regulatory directives.
Upload PBM membership data to partner system.
Liaise with cross-functional teams for customer service, medical and health on track related queries.
Ensuring customer, client and broker are at the center of day-to-day activities to meet the evolving needs and expectations.

Skills

Previous experience in policy administration role.
Tertiary education.
One-year administrative experience within the insurance industry.
MS office - Microsoft Excel skills including (Data Filters. Data Sorting, Pivot Tables, Cell Formatting, Cell Formatting, Data validation) are a must for this role.
Excellent organizational and multitasking skills.
Customer-oriented communication skills.

Transguard Group

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