Job Description

Job Summary
This position is responsible for providing systems integration services and technical solutions in support of projects relating to server hardware, operating systems, client devices, directories, storage and data protection and recovery. This position also provides advice and other appropriate services to maintain the application of technology in support of business requirements.
Primary Duties

• Confers with other IT professionals to design system components and to obtain information on project limitations and capabilities, performance requirements and interfaces
• Utilizes standard engineering practices for all hardware and software configurations and change orders
• Drives the adoption of new platform technologies and approaches
• Implements infrastructure and other server-based technologies, depending on the needs of the platform and other critical product initiatives
• Designs, builds and manages all server and SAN technologies for Gadget Express
• Implements system monitoring and backup software to automate management processes
• Implements security software and processes to ensure best practice and regulatory requirements are maintained at the highest level
• Performs 24 x 7 on-call duties as necessary
• Works with product owners, architects and other engineers to analyze, estimate and validate requested infrastructure features
• Analyzes information to determine, recommend and plan computer specifications and layouts
• Works with vendors to keep abreast of product roadmaps and new technologies
• Identifies, drives and implements engineering process improvements

Position Requirements

• Experience with SAN architectures and distributed computing environments
• Expertise in system administration, configuration, troubleshooting, performance tuning, preventative maintenance and security procedures
• Strong written and verbal communication skills
• Ability to speak and write in English is required
• Ability to speak and write in both English and Arabic is preferred Level I
• Minimum of two to four (2-4) years experience with server or SAN technology, or relevant technologies, and with implementing, administering and supporting IT production and support systems
• Knowledge of operating system management and hardware design Level II
• Minimum of four to six (4-6) years experience with server or SAN technology, or relevant technologies, and with implementing, administering and supporting IT production and support systems
• Demonstrated ability to manage operating systems and design hardware Level III
• Minimum six to eight (6-8) years experience with server or SAN technology, or relevant technologies, and with implementing, administering and supporting IT production and support systems
• Demonstrated mastery of operating system management and hardware design

Education

• Microsoft Certifications required; BA - Computer Science, IT, Electrical Egineering, or equivalent
• Certification in Microsoft (MCSE), Novell (MCNE or CDE), Citrix (CCEA)
• HP-ASE certification is preferred
• Microsoft and UNIX certifications are preferred

Skills Required