Overview

Working as People (HR) Administrator will play a vital role in supporting People functions and ensuring the smooth operation of various People processes. The People Administrator will be responsible for maintaining accurate records, handling routine people inquiries and activities, and providing administrative support to the People team.

Responsibilities

• Perform administrative duties such as conducting research, updating and maintaining databases, preparing company forms and maintaining confidential files in a timely manner.
• Type, format, and production of documents such as correspondence, proposals, presentations, and standard reports.
• Maintain accurate and up-to-date employee records, including personal information, attendance, and performance evaluations.
• Administer the onboarding and offboarding process including collection, verification and processing of employee paperwork, visas and medical insurance.
• Maintain records and logs of People processes and track their status.
• Act as a point of contact for employee inquiries and concerns.
• Collaborate with benefits providers to ensure accurate administration of employee benefits.
• Track employee leave requests in HRIS, ensuring compliance with company policies.
• Communicate with employees and managers regarding leave balances and approvals.
• Generate and analyze People-related reports for management review.
• Provide regular updates on key People metrics.
• Assist in the development and communication of People policies and procedures.
• Ensure adherence to company policies and legal requirements.
• Ensure compliance with data protection laws and confidentiality standards.
• Coordinate with other departments as required to facilitate People processes.
• Other duties as assigned.

Skills and Qualifications

• Diploma or Bachelor\'s degree in Human Resources, Business Adminstration or a related field (or equivalent work experience).
• 3+ years of experience in HR Administration including familiarity with visa processing, coordination of medical insurance, and employee mobilization and onboarding.
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to write routine reports and correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service orientation.
• Excellent interpersonal and communications skills.
• Strong organizational skills.
• Basic analytical skills. Ability to calculate simple figures such as percentages.
• Ability to work flexible work schedules based on office needs.
• The ability to understand and make use of computers and information technology (Knight Frank Internal Systems).
• Understanding of regional business culture and regulations.
• Ability to maintain confidentiality and handle sensitive information.
• Knowledge of local labour laws and regulations.
• Software: Microsoft Office programs to a proficient level. Advanced proficiency in Excel would be advantageous. Experience using HR information systems preferred.
• Language skills: Fluency in English, written and verbal. Fluency in Arabic or other languages is advantageous.