Job Description

People and Organization Manager - Supermarket Operations - Majid Al Futtaim Retail - Dubai, UAE
Position Overview
People and Organization Manager roles at Majid Al Futtaim Retail in Dubai lead all people-related activities for large frontline supermarket operations. This role partners closely with store operations to ensure effective workforce planning, strong employee engagement, consistent people processes, and a compliant, high-performing work environment across multiple locations.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Human Resources
Salary: 18000-25000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Ensure optimal staffing levels across stores through effective workforce planning and coordination with recruitment teams
• Support store leaders in managing frontline performance through reviews, coaching, and targeted interventions
• Handle employee relations matters including grievances, investigations, and disciplinary actions in line with UAE labor laws
• Oversee consistent onboarding and delivery of frontline training and development programs
• Lead initiatives to improve employee engagement, morale, and retention across store teams
• Coach store managers and supervisors to strengthen leadership and people management capabilities
• Monitor attendance, absenteeism, and timekeeping trends and implement corrective actions where required
• Ensure consistent execution of core people processes including performance reviews, probation assessments, talent identification, and improvement plans
• Support operational and structural changes while maintaining compliance and workforce stability

Ideal Profile

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 5 to 7 years of people and organization experience, including 2 to 3 years in a fast-paced frontline environment
• Proven experience managing large frontline workforces across multiple sites
• Strong knowledge of UAE labor laws, compliance, and employee relations practices
• Demonstrated capability in workforce planning, attendance management, and frontline performance management
• Strong coaching, communication, and stakeholder influencing skills
• Resilient, adaptable, and able to perform under pressure and tight timelines
• Fluency in English, Arabic or other regional languages is an advantage

Why Join Us

• Strategic people leadership role within large-scale supermarket operations in Dubai
• Opportunity to directly impact frontline engagement, performance, and retention
• Exposure to high-volume retail environments and multi-site workforce management
• Long-term career growth within a leading regional retail organization

About the Company
Majid Al Futtaim Retail is part of Majid Al Futtaim, a leading regional conglomerate headquartered in Dubai. Operating a wide portfolio of supermarket and retail brands, the business serves millions of customers across the Middle East, Africa, and Asia. With a strong focus on people, customer experience, and operational excellence, Majid Al Futtaim Retail continues to build inclusive, high-performing workplaces that support sustainable growth and community impact.
Job Title People and Organization Manager - Supermarket Operations - Majid Al Futtaim Retail - Dubai, UAE
People and Organization Manager - Supermarket Operations - Majid Al Futtaim Retail - Dubai, UAE
Position Overview
People and Organization Manager roles at Majid Al Futtaim Retail in Dubai lead all people-related activities for large frontline supermarket operations. This role partners closely with store operations to ensure effective workforce planning, strong employee engagement, consistent people processes, and a compliant, high-performing work environment across multiple locations.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Human Resources
Salary: 18000-25000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Ensure optimal staffing levels across stores through effective workforce planning and coordination with recruitment teams
• Support store leaders in managing frontline performance through reviews, coaching, and targeted interventions
• Handle employee relations matters including grievances, investigations, and disciplinary actions in line with UAE labor laws
• Oversee consistent onboarding and delivery of frontline training and development programs
• Lead initiatives to improve employee engagement, morale, and retention across store teams
• Coach store managers and supervisors to strengthen leadership and people management capabilities
• Monitor attendance, absenteeism, and timekeeping trends and implement corrective actions where required
• Ensure consistent execution of core people processes including performance reviews, probation assessments, talent identification, and improvement plans
• Support operational and structural changes while maintaining compliance and workforce stability

Ideal Profile

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 5 to 7 years of people and organization experience, including 2 to 3 years in a fast-paced frontline environment
• Proven experience managing large frontline workforces across multiple sites
• Strong knowledge of UAE labor laws, compliance, and employee relations practices
• Demonstrated capability in workforce planning, attendance management, and frontline performance management
• Strong coaching, communication, and stakeholder influencing skills
• Resilient, adaptable, and able to perform under pressure and tight timelines
• Fluency in English, Arabic or other regional languages is an advantage

Why Join Us

• Strategic people leadership role within large-scale supermarket operations in Dubai
• Opportunity to directly impact frontline engagement, performance, and retention
• Exposure to high-volume retail environments and multi-site workforce management
• Long-term career growth within a leading regional retail organization

About the Company
Majid Al Futtaim Retail is part of Majid Al Futtaim, a leading regional conglomerate headquartered in Dubai. Operating a wide portfolio of supermarket and retail brands, the business serves millions of customers across the Middle East, Africa, and Asia. With a strong focus on people, customer experience, and operational excellence, Majid Al Futtaim Retail continues to build inclusive, high-performing workplaces that support sustainable growth and community impact.
Post Details
Job Start Date
Salary from 18000.00
Salary to 25000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required