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You will work in partnership with senior stakeholders in the Energy, Power, Renewables, Metals & Mining and Agricultural sector, developing and servicing clients in Central Europe, Middle East and Africa region. The Trade & Working Capital Client Service Team is responsible for the servicing of Commercial and Structured Trade Finance products. The team is also required to use in-depth product knowledge to resolve challenging client facing issues during the product lifecycle.

As a Trade & Working Capital Client Service Account Manager - Commodities Specialist in Payments, Trade Services team you must be a Subject Matter Expert in Trade instruments such as Letters or Credit and must have a proven experience in the Trade Department of a leading International Bank with a focus on assisting Oil & Gas and/or international Commodities Traders.

Job responsibilities

• Manages the process of issuing, confirming and discounting Letters of Credit (\xe2\x80\x9cLC\xe2\x80\x9d) and Standby Letters of Credit (\xe2\x80\x9cSBLC\xe2\x80\x9d) on behalf of Commodities clients in the Oil & Gas, Power, Metals & Mining or Agricultural sector
• Has deep knowledge of LC/SBLC mechanisms for Commodity Products
• Understands very well the Oil & Gas and Commodities industries
• Knows key market practices in the sector: for example, is able to identify if certain clauses are considered as market practice or if they are not common in the industry
• Explains the clients\' LC requirements to internal stakeholders, assessing key risks and mitigants for the bank
• Shows strong Leadership and Coaching skills - shares industry expertise with Client Service Account Managers to develop and maintain SME status within the team
• Operates in a collaborative environment and possess strong interpersonal skills necessary to work effectively with colleagues at various levels of the organization; works within tight deadlines
• Understands the Commodity products lifecycle from front to back and be the \xe2\x80\x9cgo-to\xe2\x80\x9d person within the team
• Partners with Trade Sales as Trusted Advisor to enable new business and solutions
• Works closely with the Client Service, Operations, and Compliance teams and other regions to close gaps and standardize processes / improve consistency
• Communicates with clients to solve immediate day-to-day issues on live transactions as well as understand their long term needs to shape business decisions

Required qualifications, capabilities, and skills

• SME of Commodities products in terms of product characteristics, risk, market data and industry trends
• Strong knowledge of the Oil & Gas and Soft & Hard Commodities products and industry
• Previous experience in another Financial Institution dealing with Trade Finance Letters of Credit products related to shipments of commodities
• Ability to articulate a commercial rationale to Client Service Account Managers and Operations teams covering commodity transactions
• Analytical and process improvement mindset
• Confident communicator able to adapt style to internal and external stakeholders
• Demonstrate strong teamwork and values mindset
• Thrive on working in fast paced environment while maintaining attention to detail
• Fast learner with the ability to think out of the box and provide solutions

Preferred qualifications, capabilities, and skills

• Ability to influence demanding individuals
• Impact to drive meetings with senior Operations, Service and Compliance management to articulate complex terms and mitigate risks
• Arabic language advantageous
• CDCS/CITF Qualification

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\'s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

JPMorgan Chase