Patient Relations Executive (pre)
Dubai, DU, AE, United Arab Emirates
Job Description
We are looking for a
Patient Relations Executive (PRE)
to join our team. The PRE will serve as the primary communication link between patients and Healthcare. The ideal candidate should be well-spoken, organized, and able to handle fast-paced operations with a customer-first mindset.Duties:
Schedule and coordinate home healthcare visits for nurses, physiotherapists, and doctors. Manage incoming calls, WhatsApp messages, and patient inquiries professionally. Maintain daily schedules and ensure timely communication with medical staff. Coordinate service requests, follow up on patient needs, and resolve issues promptly. Ensure high customer satisfaction through proactive communication and service quality. Maintain accurate records of appointments, reports, and patient interactions. Assist in basic administrative and patient service tasks when needed.
Requirements
Previous experience in healthcare customer service or patient relations preferred. Strong communication skills in English; other languages is a plus. Ability to multitask, stay organized, and manage time effectively. Professional, empathetic, and service-oriented personality.
Salary & Benefits
Competitive salary based on experience. Annual leave & other benefits as per UAE Labor Law. Growth opportunities within a rapidly expanding healthcare company.
Job Type: Full-time
Pay: AED4,000.00 - AED5,000.00 per month
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Job Detail
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Job IdJD2170353
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned