Job Description

We are seeking an

experienced Patient Coordinator

with a strong background in healthcare administration. Candidates

must have prior experience in medical clinics

, be familiar with

CRM/EMR systems

, and understand

insurance processes and DHA (Dubai Health Authority) standards

.

This is not an entry-level position -- we are looking for someone who understands how a clinic operates and can maintain both professionalism and efficiency in a fast-paced environment.

Symmetry

is an international network of premium rehabilitation and wellness clinics specializing in physiotherapy, biomechanical therapy, and personalized recovery programs. Our mission is to combine advanced medical expertise with a high standard of patient care and seamless clinic operations.

Key Responsibilities

Welcome patients and visitors professionally, ensuring an exceptional first impression. Manage appointments, confirmations, and follow-ups in the clinic's system. Register new patients and ensure accuracy of medical and administrative data. Communicate with patients regarding services, procedures, and payment details. Process insurance claims and billing in coordination with the finance team. Support the clinic manager in daily operations and reporting. Ensure compliance with data privacy standards (DHA / GDPR).

Requirements

Experience:

Minimum 2-3 years in a medical clinic or healthcare facility (mandatory).

Knowledge:

Understanding of insurance workflows and DHA documentation.

Skills:

Proficiency with CRM/EMR systems, scheduling software, and Microsoft Office.

Personality:

Professional, detail-oriented, patient-focused, and able to work under pressure.

Languages:

Fluent English (Arabic is a plus).
Job Type: Full-time

Application Question(s):

Will you be able to join us immediately (or as soon as possible)? What are your salary expectations for this role? * What is your current visa status?