Parts Advisor

Al Quoz, DU, AE, United Arab Emirates

Job Description

About Us

We are a leading distributor of genuine spare parts for premium European automotive brands, serving workshops, dealerships, and discerning car owners across the UAE. Our portfolio includes BMW, Mercedes-Benz, Audi, Porsche, Ferrari,Maserati, Lamborghini,Jaguar, Land Rover, Bentley, and Rolls-Royce. We pride ourselves on precision, deep product knowledge, and service excellence.

Role Overview

As our Parts Advisor, you will be the go-to expert for identifying, sourcing, and supplying the correct parts to our customers. You'll combine technical know-how with strong customer service skills, ensuring that every client--whether a mechanic or a luxury car owner--receives the right part, on time, every time.

Key Responsibilities

Assist customers and workshop staff in identifying and selecting correct spare parts using catalogs, EPC systems, and VIN decoding. Process orders, quotations, and returns accurately in line with company procedures. Maintain up-to-date product knowledge on European luxury automotive brands. Monitor inventory levels, coordinate with procurement, and track special orders. Upsell accessories and related products where appropriate. Ensure excellent customer communication from inquiry to delivery. Support the warehouse team with stock checks and incoming shipments when required.
Requirements

Minimum 3 years' experience as a Parts Advisor in the automotive industry, ideally with European brands (BMW, Mercedes-Benz, Audi, Porsche, Jaguar, Land Rover, Bentley, Rolls-Royce). Strong knowledge of spare parts catalogs, EPC systems, and inventory processes. Excellent communication skills in English; Arabic is an advantage. Proficient in MS Office; ERP/SAP experience preferred. Customer-focused mindset with high attention to detail. Valid UAE driving license preferred.
What We Offer

Competitive salary plus performance incentives. Ongoing training on luxury European brands. Career growth opportunities within an established company. Friendly and professional working environment in Dubai.
How to Apply

If you have the technical expertise, brand passion, and customer-first attitude we're looking for, send your CV to Zain - dubai777@gmail.com

Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month

Experience:

* Luxury Cars Spare Parts : 1 year (Preferred)

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Job Detail

  • Job Id
    JD2057824
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Al Quoz, DU, AE, United Arab Emirates
  • Education
    Not mentioned