Partner Order Management Specialist
Cairo, Egypt
Job Description
:
Focuses upon the provision of advice and administration and provides services across the related function in line with procedures and concepts. Ensures a high quality of work and influences business decisions through council or advice using specific skills and expertise. Typically reports to the Manager.
Supplier Relationship and Financial Management:
Bid Management:
Contract Management:
Communication:
Supplier Relationship and Financial Management:
- Management of various partners on commercial basis
- Centrally controlling the commercial processes with the partners
- Continuous development of partner services, forecasting (resources, budget, quantities, service points, logistics) and quality management
- Controlling compliance with specified contractual services and checking for changing conditions
- Linking Vodafone and the respective partner
- Planning and organizing appropriate communication structures
- Operating an active environment management
- Centrally controlling of agreed up on terms with partner in terms of KPIs, SLAs, quantities and qualities
- Development of concepts, KPI definitions, reporting, tools and processes for partner control
- Being a commercial SPOC for all VF service requestors
Bid Management:
- Supporting Bid Management and Customer Projects during the Bid Phase, by providing and controlling additional quotas from the already defined contractual services
- Supporting Bid management Implementing, planning and controlling of suppliers and partners in the context of project wining
- Providing end to end commercial support of customer projects from strategic partner management view
Contract Management:
- Development of purchasing concepts for providing suppliers and partners services
- Budget and resource planning for suppliers and partner contracts
Communication:
- Communication with internal and external stakeholders
- Engagement in different as required processes including contracts and bidding
- Organizing and supervising of steering committees and other regular meetings with the service providers
- Work closely with team members to assure quality of orders delivery
- Lead quality reviews with customer
Must-Have Technical/Professional Qualifications:
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- German language written and spoken proficiency (Level: High B2 - C1)
- University degree, with preference on technology (engineering, telecommunications, computer science).
- Knowledge on managing major customer services or operational services organisation within Telecoms
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Job Detail
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Job IdJD1444189
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCairo, Egypt
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EducationNot mentioned