\xe2\x80\x9cThe world is yours with Meli\xc3\xa1\xe2\x80\x9d

Joining Meli\xc3\xa1 is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? \xf0\x9f\x98\x89\xf0\x9f\x8c\x9f

Because belonging to the great Meli\xc3\xa1 family is being VIP

You will enjoy My Meli\xc3\xa1Rewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

In addition, enjoy the My Meli\xc3\xa1Benefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meli\xc3\xa1 as we are of you \xf0\x9f\x98\x89

We are excited to introduce you to a luxurious and unique urban resort - Melia Desert Palm, a proud member of The Melia Collection. The resort is a five-star boutique property, offering a wide range of one, two, and three-bedroom villas, each featuring an intimate and completely private pool, which is highly sought after, especially amongst the GCC clientele. Additionally, you can stay in our beautifully curated suites with a view of the greenery. What makes this resort stand out is its equestrian theme, which is reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and over 200 horses on the estate, you will be surrounded by the beauty of these magnificent animals. If you\'re looking for relaxation and rejuvenation, then you will love the world-class treatments available at the Samana Spa, or the wellness classes offered in our large recreation center. And when it comes to dining, you will be spoilt for choice with three delightful restaurants to choose from, or you can order food to your villa. Conveniently located just 20 minutes from the DXB airport and 25 minutes from Dubai Mall, Melia Desert Palm offers a serene oasis amidst the hustle and bustle of Dubai. You can unwind and soak up the tranquility of the lush estate while enjoying spectacular views of the dramatic Dubai skyline.

At Melia Desert Palm Member of Melia Collection, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all. #LI-MR1

The Outlet Manager is responsible for below tasks and others assigned by thier departments as necessary.

CUSTOMER EXPERIENCE

• Be knowledgeable of the Brand philosophy, ensuring optimal implementation of the standards, operations and identity manuals that apply to their department.
• To ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations.
• Manage customer incidents, communicating the actions taken to the hotel\'s Guest Experience Department.
• Be knowledgeable and share with their team the Voice of the Customer goals and ensure their fulfilment, creating and defining improvement plans if necessary.
• Be knowledgeable of the hotel\'s services and facilities as well as the entertainment programme, experiences and events, ensuring that the team has all the information to be able to promote them to guests.

OPERATIONS

• Leads and manages the restaurant and bar operations.
• Ensure compliance with the department\'s revenue budget. Up-selling.
• Ensure compliance with brand objectives, review pro, etc.
• Responsible for carrying out all department procedures: check list, standards, briefing, meetings, etc.
• Responsible for the cost of beverages and expenditures of the department.

OTHERS

• Address complaints, incidents, follow-ups of daily operation, pre and post arrival of guests.

• Participate in the preparation of their department\'s budget according to the set guidelines.
• Follow up on the defined budget, ensure compliance with it, and report any deviations that may occur within the department to the Business Partner. Participate in the definition of the necessary corrective measures to minimise negative impacts and monitor them together with the Business Partner.
• Periodically, analyse the P&L of their department, review all departmental revenues and expenses, seek to maximise results, and identify opportunities for improvement with the support of the Business Partner.
• Propose training actions based on the needs of the team.
• Be knowledgeable of the development plans and tools in Human Resources and promote their use
• Identify high-potential staff and actively participate in the development of their team and trainees (if applicable).
• Conduct their team\'s performance reviews.
• Be knowledgeable and analyse the climate results of their department. Design together with the team the action plans and implement them, while ensuring participation in the measurement period.
• Ensure the participation of their team in the wellness programmes made available to them.
• Actively participate in the recruitment of their team and its dissemination on social media.
• Keeping track of the presence of the staff under their command and resolving any possible incidents.
• Planning work shifts, absence control, as well as promoting the use of the holiday period by team members.
• Participate in Hotel MOD shifts

At Meli\xc3\xa1 we are all VIP \xf0\x9f\x8c\x9f

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli\xc3\xa1 an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meli\xc3\xa1 an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.

If you want to be \xe2\x80\x9cVery Inspiring People\xe2\x80\x9c, follow us on:

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Meli\xc3\xa1 Hotels International