Company Description

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Job Title: Outlet Manager

Location: Sofitel Hotel Abu Dhabi

Contract: Permanent, Full-time

An exciting opportunity to join our Restaurant Management team has arisen at Sofitel Abu Dhabi.

As the Outlet Manager you will support the F&B Manager to ensure the venue is both a preferred dining destination and workplace.

What you will be doing:

• To take sole responsibility for the Outlet during the shift, allocating team members their duties and monitoring the smooth running of the outlet
• To have additional responsibilities within the venue outside of the shift; such as schedules, incentives for sales, training etc.
• To compile rotas for the department
• To be responsible for the replenishment and control the charging and stock holding
• To ensure that the standards of service are adhered to and exceed on each shift
• To serve guests in a professional and positive manner
• To attend to all guest request, being constantly aware of anticipating guest needs and to remain in the Outlet at all times during service
• Delegate specific tasks to associate to ensure smooth running of each table
• Help to ensure the smooth running of all guests requirements and needs on each table
• supervise the provision of all crockery, cutlery, detergents and kitchenware
• Ensure adequate security for food and equipment
• Keep records of payment and expenses
• Plan, co-ordinate and supervise the activities of associates in dining area
• Ensure that the public areas, kitchen, storage facilities and other work areas are kept clean and conform to sanitary regulations
• Attends to complaints concerning food service
• Work closely with the Golf Team to ensure the smooth running of SABG to the benefit of our customers
• To support other venues during the absence of the Outlet Managers or during busy meal periods where and if required.

Qualifications

• Minimum 2 years experience in a leadership position in a fast paced high end restaurant required
• Excellent beverage and wine knowledge is required
• Previous Point of Sale system experience is required
• Computer literate in Microsoft Window applications required
• Excellent communication and organisational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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