Order Management Coordinator
Dubai, DU, AE, United Arab Emirates
Job Description
Job Title:
Order Management CoordinatorLocation:
Dubai, UAEIndustry:
RetailEmployment Type:
Full-TimeJob Summary:
We are seeking a detail-oriented and proactive
Order Management Coordinator
to join our retail operations team in Dubai. The ideal candidate will be responsible for managing the end-to-end order lifecycle -- from order placement to delivery -- ensuring a seamless customer experience and efficient internal coordination.Key Responsibilities:
Manage and process customer orders accurately in the system (ERP/POS). Coordinate with internal departments (sales, warehouse, logistics, and finance) to ensure timely order fulfillment. Monitor order status, inventory availability, and delivery timelines. Communicate order updates and delays to customers and stakeholders professionally via email and phone. Track and resolve order discrepancies, returns, and cancellations. Maintain and update order records and reports using Microsoft Excel. Ensure all orders comply with internal policies and customer requirements. Identify opportunities to improve order processing efficiency.
Qualifications & Skills:
Bachelor's degree . 2-4 years of experience in order management or retail operations. Strong proficiency in
Microsoft Excel
(pivot tables, formulas, data analysis). Excellent written and verbalcommunication skills
. Strongemail writing skills
and professional etiquette. Ability towork independently
and handle multiple tasks simultaneously.If you fit in the requirement, please drop in your CV at sheetal@homesmiths.ae
Job Type: Full-time
Pay: AED2,000.00 - AED2,300.00 per month
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Job Detail
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Job IdJD1929288
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:22769.0 28830.0 USD
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned