Position Summary:

We are seeking a highly skilled and experienced Operations Admin Officer to join our team.
You will be responsible for managing the departmental framework, facilitating effective communication and coordination between departments, conducting departmental analytics, utilizing technology tools, and generating departmental reports.

HEALTHCARE OPERATIONS EXPERIENCE IS HIGHLY PREFERRED.

Responsibilities:

• Departmental Framework: Develop and maintain an efficient and effective departmental framework to ensure smooth operations across the organization.
• Coordination between Departments: Serve as a central point of contact for all departments, fostering collaboration, and facilitating seamless communication and coordination between teams.
• Departmental Analytics: Gather, analyze, and interpret data related to departmental performance, identifying trends, patterns, and areas for improvement. Utilize analytics tools and techniques to provide insights and recommendations.
• Technological Savviness: Stay up to date with the latest technological advancements and implement relevant tools, software, and systems to enhance operational efficiency and streamline processes.
• Departmental Reports: Prepare accurate and comprehensive departmental reports, including performance metrics, key findings, and recommendations. Present reports to stakeholders, management, and other relevant parties.
• Team Follow-up: Ensure effective follow-up with all teams involved in departmental activities, tracking progress, resolving issues, and providing necessary support to achieve goals and targets.
• Process Improvement: Continuously evaluate existing operational processes, identify areas for improvement, and implement solutions to enhance efficiency, reduce costs, and optimize resource utilization.
• Risk Management: Identify potential risks and develop appropriate strategies to mitigate them, ensuring compliance with organizational policies, industry regulations, and best practices.

Qualifications:

• Bachelor\xe2\x80\x99s/Master\xe2\x80\x99s degree in Hospital Management, Operations Management, or a related field.
• Proven experience as an Operations Officer or in a similar role for 3-5 years.
• Strong analytical and problem-solving skills, with the ability to gather and interpret data.
• Excellent organizational and multitasking abilities, with keen attention to detail.
• Proficient in using technology tools, software, and analytics platforms.
• Exceptional communication and interpersonal skills
• Knowledge of departmental operations, workflow management, and process optimization.
• Strong proficiency in generating reports, conducting presentations, and delivering insights to the Operations Supervisor.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Familiarity with project management methodologies and tools is a plus.
• Professional certifications in operations management or related fields are advantageous.

Immediate hiring is preferred.

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