Operations Manager | Al Futtaim Logistics | Jebel Ali
Overview of the role:
Efficient planning of workload and resource.
Fully accountable for the growth, success, and operational results of the Business Unit.
Fully accountable for all the assets under control, both human and material.
Complete ownership of the Business Units operational processes and risks, including the regular review and improvement thereof
Key authority to represent the Business Unit with the Customers, Government authorities, Senior Company Management, and all Staff.
Ensuring proactive and on-going liaison, communication, and action with all internal departments/customers to maximize intra-company efficiencies and bridge inter-departmental relationships.
Set signed Service Level Agreements with customer / internal stakeholders.
Develop Operating Plans and ensure targets have been achieved through regular review.
Report Monthly Key Performance Indicator's and Financials to the Management/Customer.
Anticipate potential threats and opportunities.
Formulate strategic plans to grow both existing and new business within the Business Unit Sector.
Apply a broad knowledge and perspective to anticipate future trends and consequences.
Use appropriate tools to achieve a short term and long-term business objectives.
Negotiate rates and service levels with customers to ensure value-added business opportunities are continuously developed / maintained.
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