to lead and optimize our organization's operational functions. This dynamic role involves managing property listings, streamlining property management processes, overseeing team recruitment and development, and driving business growth.
Key Responsibilities:
Listing Quality Control & Compliance
Review and approve all sales and rental listings prior to publication.
Ensure full compliance with
RERA, DLD, and Trakheesi
regulations.
Monitor pricing accuracy, permits, references, photos, and portal standards.
Prevent duplicate listings, errors, and regulatory breaches.
Leads Management & CRM Oversight
Supervise lead coordinators and lead allocation.
Monitor lead response times, follow-ups, and CRM discipline.
Track lead-to-viewing and lead-to-deal conversion ratios.
Improve lead qualification and overall conversion efficiency.
Property Management Operations
Oversee day-to-day property management operations.
Ensure timely Ejari, renewals, tenant onboarding, and maintenance SLAs.
Monitor landlord and tenant satisfaction.
Review operational costs, profitability, and compliance.
HR, Recruitment & Team Management
Lead recruitment, interviews, onboarding, and inductions.
Implement structured probation and performance reviews.
Ensure staff adherence to company policies and procedures.
Support disciplinary and performance management processes.
KPI Management & Performance Control
Define, implement, and monitor KPIs across all operational teams.
Conduct weekly and monthly KPI reviews with clear reporting.
Identify underperformance and implement corrective action plans.
Ensure accountability and continuous performance improvement.
Requirements
3+ years' experience
in Dubai real estate operations.
Strong knowledge of
RERA, DLD, Trakheesi, and CRM systems
.
Proven experience managing teams and enforcing KPIs.
Highly organized, detail-driven, and accountable and use of CRMs.
What we Offer:
Positive work environment with strong admin support.
Competitive salary + commission incentives.
Join us to lead and grow a high-performing team in a thriving real estate environment!
Job Type: Full-time
Pay: AED6,000.00 - AED8,000.00 per month
Experience:
Operations Management: 2 years (Required)
Real Estate: 2 years (Required)
License/Certification:
* UAE Driving License (Preferred)
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