Job Description

Key Responsibilities

Operational tasks engagement - ensure efficient and smooth daily business processes aligning with the organization's strategic goals. Develop and possess a deep understanding and extensive knowledge of the company's processes and products or services to be able to fulfill management's expectations and goals. Developing and executing operational strategies aligned with company objectives, including budget management, resource allocation, and performance metrics Defining a clear vision and mission statement for the handling of the business Conducting a SWOT analysis, identifying target markets, analysing customer trends, setting measurable goals to optimizing operations, and continuously monitoring performance through key performance indicators Able to consider different perspectives, alternative outcomes or varying strategies to make sound decisions on the job. Identifying and implementing operational improvements through data analysis, workflow optimization, and lean methodologies to enhance efficiency and productivity Operations managers must be able to anticipate issues that can affect successful outcomes and approach challenges with creative solutions that help teams meet objectives Having ability to interpret input and information that are necessary for making decisions about business processes. Managing and motivating operational teams, including hiring, training, performance evaluation, and coaching to foster a high-performing culture Have strong skills in delegating tasks, organizing and maintaining employee schedules and conducting evaluations and employee assessments. Have strong ability to discern pertinent information and analyse how different factors can affect the success of your business's operations. Overseeing quality control measures across all operations to ensure products and services meet customer expectations and industry standards Conducting a set of proactive processes implemented in a food and beverage establishment to ensure consistent, high-quality service to customers, encompassing aspects like staff training, order accuracy, attentiveness, cleanliness, and timely delivery. Ensuring adherence to all relevant legal, regulatory, and safety standards within operational activities. Conducting Area Supervisor's responsibilities with stronger skills and deliver execellent results. Collaborating cross-functionally with other departments like sales, marketing, and finance to align operational strategies with overall business goals.

Qualifications/Requirements:

Analytical Skills:

Strong ability to interpret data, identify trends, and use insights to inform decision-making

Problem-Solving Skills:

Identifying operational issues, analysing root causes, and developing effective solutions

Project Management Skills:

Managing the jobs from initiation to completion, ensuring timely execution and adherence to budget

Communication Skills:

Excellent verbal and written communication to effectively convey information to diverse stakeholders and the team members

Presentation Skills:

Strong communication, organizational and computer skills with good knowledge in PPT preparation

Leadership Skills:

Inspiring and motivating teams to achieve high performance and foster a positive work environment.

Job Type: Full-time