Operations Manager - Learning & Development | Automotive | Talent Center

Overview of the role

To effectively manage team of training operations in Al-Futtaim Automotive Talent Centre, managing the day-to-day operations including facility management. Liaise between L&D, Finance Department, EIT, HR business partners and the Stakeholders to ensure the L&D function is aligned and performing to the Talent Centre\xe2\x80\x99s Business Model objectives. Provide recommendations to achieve these objectives included changes in workflows, multiple sourcing scenarios and tools, such as automating the project inventory process which is a leading indicator of project health throughout the learning project lifecycle.

What you will do

• Manage the Talent Centre Operational Budgets, cost controls and generate Metrics/Dashboards to stakeholders and Talent Centre GM
• Generate relevant financial information for the business units
• Define and steer subsequent improvement projects
• Maintain the daily training activities are charged back to the business to ensure net zero balance in Talent Centre cost centres
• Manage Vendors efficiently
• Ensure accurate and timely accounting of all financial transactions which will culminate in the production of various financial records
• Review and respond to all Audit queries
• Quality and completion of year end pack on time and coordination with the external and internal audits for the completion
• Manage and Maintain world class facility standards of the Talent Centre by effectively managing the 5S standards for great customer engagement experience in both UAE and overseas
• Maintain Talent Centre\xe2\x80\x99s world class and brand QHSE Standards in Talent Centre\xe2\x80\x99s product and services to meet the ISO requirements
• Oversee the training plans and schedules
• Effectively work with the respective training manager/stakeholders in scheduling, planning and communicating the Training Planner for Generic, Brand Specific and Overseas Training
• Manage all the communications for the Talent Centre in terms of email training announcements, quarterly newsletter, and intranet updates, Talent Centre\xe2\x80\x99s intranet portal etc
• Manage a needs Validation process and act as the interface between the Talent Centre and the business ensuring all needs are defined and responded to in an appropriate manner
• Ensure QHSE Management Systems requirement and procedures are implemented for all Talent Centre Operations
• Maintain IMI Centre documentation and update annually
• Manage all Talent Centre projects to ensure the Talent Centre is positioned as Centre of excellence
• Integrate data from 3rd party e-learning suppliers and principles into the LMS is curriculum
• Integrate learning records with SAP to ensure IDPs and learning activities are updated
• Design automotive overseas business strategy for accessing training online and tracking activities through an e-commerce solution
• Review and develop strategies around quality and compliance
• Manage relationships between the supplier and EIT

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