Operations Manager – Index Conferences And Exhibitions

Dubai, DU, AE, United Arab Emirates

Job Description

General Summary or Job Objective:




This role is required to manage the end-to-end operational execution of events, ensuring that all logistical, technical, and financial aspects are delivered efficiently and aligned with organizational standards. This role ensures smooth collaboration across departments and external stakeholders, maintaining excellence in event delivery.


Essential Functions




Ensure timelines, budgets, and quality standards are met. Liaise with other departments (sales, marketing, production). Crisis management and high-level problem-solving during events. Create detailed project plans and timelines. Coordinate with vendors (Venue, Contractors, AV, Shipping, etc.). Oversee venue setup, floor plans (including booth allocations), and logistics. Ensure legal and safety compliance (permits, insurance, etc.). Lead post-event evaluations and reporting. Supervise and monitor the technical support team, ensuring effective performance and alignment with organizational goals. Analyze team responsibilities and distribute tasks effectively. Process financial transactions and manage budgets to support cash flow and revenue generation. Generate various reports to support decision-making and operations. Manage the logistics and operations of events, including venue setup, stands design validation, and sound level management during events. Coordinate with DWTC (Dubai World Trade Centre) for late-night operations and approvals. Collaborate with INDEX Design and other relevant departments for pavilion design and logistics. Collaborate with various stakeholders, including project managers, business development managers, accounts and finance, media and INDEX Design teams, exhibitors, contractors, and DWTC. Support the interaction and coordination between all parties involved in event execution
Allocate spaces for events and handle late-night permits for contractors.


Qualifications and Experience




Bachelor's Degree in Event Management, Business Administration, or a related field Minimum of 5-7 years of relevant experience in managing operations for large-scale events, exhibitions, or conferences. Proven track record of coordinating with internal and external stakeholders. Experience working in or with major venues such as DWTC is preferred. Strong project management and organizational skills. Excellent communication and interpersonal skills. Ability to multitask, work under pressure, and solve problems efficiently. Budgeting and financial tracking skills. Proficient in MS Office Suite; knowledge of event management software is an advantage. Leadership and team management capabilities. High attention to detail and quality assurance. Flexibility to work extended hours or weekends during event periods. Knowledge of UAE legal and compliance regulations for events. Strong negotiation and vendor management skills

To apply send your CV to hr@index.ae

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Job Detail

  • Job Id
    JD1952343
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned