Job Description

Job Title:

Operations Manager

:

We are looking for an experienced and driven Security & Cyber Systems Manager to lead our operations in a growing security company specializing in CCTV, cybersecurity systems, access control systems, alarm systems, and integrated surveillance solutions.

Key Responsibilities:

Oversee and direct all facets relating to the CCTV (operations, management, response and maintenance) across all facilities. Investigate serious incidents and provide reports as needed Motivate, coach, counsel and discipline all senior staff in the CCTV team in order to ensure that the team is developed and effective. Manage staff including performance reviews time and attendance, workflow management and employee relations. Monitor and evaluate the progress, performance, and productivity of the CCTV operations across all facilities. Develop and implement security policies, protocols and procedures as needed. Prepare integrated logistics plans, policies and procedures for maintenance support to the Client's security Department. Conduct analysis of maintenance capabilities and requirements and make appropriate recommendations Meet the levels of service, response times and service management procedures required to manage an effective maintenance capability. Ensure that services are delivered to defined Service Level Agreements as defined in contract requirements. Analyze and recommend optimal positioning of maintenance assets to support readiness and on-going contract maintenance requirements Manage, track and resolve warranty issues including logistics related to equipment returns to manufacturers or vendors. Prepare and present detail of service management, maintenance performance and capability of the maintenance organization. Issue corrective maintenance status and preventative maintenance scheduling. To monitor the quality of work of subordinates and peers to achieve performance excellence Prepare and presents technical papers to Line I Senior Management from time to time to promote designs and/or strategies. Check the adequacy of designs produced by others, to ensure fitness for purpose and technical quality, in terms of providing safe / environmentally acceptable facilities, in compliance with the Codes, Standards, Principles, Practices and Specifications. CCTV and Fire systems related experience must. Projects and project through life cycle experiences PMP or related certification is plus. Quotation, LPO, Sales target knowledge must. CCTV Server/ NVR knowledge MOI SSD Regulations and documents, inspections.

Requirements:

10 years of experience in physical and cybersecurity systems (CCTV, cyber equipment) Strong understanding of network security, firewalls, and cyber risk prevention tools. Bachelor's degree in IT, Electronics, or a related field preferred
Job Type: Full-time