Job Description

Remote WorkFull-Time

Position:

Operational Executive

Department:

Operations / Sales Support

Location:

Offshore (Remote)

Reporting To:

Sales Team Lead / Operations Manager

Role Overview

We are seeking a proactive and detail-oriented Operations Executive to support our Sales

Advisors in the Medical Insurance division. The role involves efficiently coordinating with

insurance providers, preparing accurate and competitive quotes, and ensuring a seamless

workflow that enhances the sales team's productivity.

Key Responsibilities

Quotation Management

+ Promptly approach insurance companies to obtain medical insurance quotes.
+ Analyze, compare, and prepare accurate quotations in line with client requirements.
+ Ensure compliance with company guidelines and insurer underwriting policies.

Sales Support

+ Assist Sales Advisors by preparing and delivering quotations within agreed timelines.
+ Provide accurate product information, benefit illustrations, and policy comparisons.
+ Coordinate with insurers for clarifications, endorsements, and special requests.

Process & Documentation

+ Maintain organized records of quotes, correspondence, and insurer communications.
+ Ensure all documents are complete, accurate, and compliant with regulatory standards.
+ o Update internal systems with quotation details and policy status.

Stakeholder Coordination

+ Act as a point of contact between Sales Advisors and insurance providers.
+ Build and maintain professional relationships with insurer representatives.
+ Follow up with insurers to ensure timely responses and avoid delays.

Qualifications & Skills

Bachelor's degree in Business Administration, Insurance, or related field (preferred). Minimum 1-2 years of experience in insurance operations, preferably medical

insurance in the UAE.

Strong knowledge of health insurance products, providers, and market practices. Excellent communication and coordination skills. High attention to detail and strong organizational skills. Proficiency in MS Office (Excel, Word, Outlook); CRM knowledge is an advantage. Ability to work under pressure and meet deadlines in a fast-paced environment.

Key Competencies

Customer service orientation with a problem-solving mindset. Ability to multitask and prioritize effectively. Strong teamwork and collaboration skills. Professionalism, integrity, and accountability.

What We Offer

A dynamic and supportive work environment. Opportunities for professional growth within the insurance industry. * Competitive compensation package.