Job Description

About Us:

eSanad Insurance Broker is a trusted insurance intermediary in the UAE, providing comprehensive and customized solutions to individuals and businesses. We are currently seeking a motivated and customer-focused professional to join our team as a Customer Service Executive specializing in Medical Insurance.

Key Responsibilities:

Handle customer inquiries related to medical insurance policies, claims, and coverage. Provide accurate and timely information to clients regarding their insurance options. Assist clients with policy applications, renewals, endorsements, and claim submissions. Coordinate with insurance providers to resolve customer requests and complaints. Maintain customer records and ensure compliance with company and regulatory guidelines. Deliver exceptional service to enhance customer satisfaction and loyalty.

Requirements:

Previous experience in

medical/health insurance customer service

or insurance brokerage in the UAE (preferred). Strong knowledge of UAE medical insurance policies and regulations. Excellent communication and interpersonal skills. Fluency in English (Arabic and other languages are an advantage). Proficiency in MS Office and CRM systems. Ability to work under pressure and manage multiple tasks effectively.

What We Offer:

Competitive salary and benefits package. Supportive and professional work environment.

How to Apply:

Interested candidates are invited to send their CV to

info.esanad.com

with the subject line "Customer Service Executive - Medical Insurance".

Job Type: Full-time

Application Question(s):

Do you have experience in insurance broker? Do you have experience in customer service or medical insurance? * How many years of work experience do you have?