Job Description

Job Title: Operations Executive

Location:

Dubai, UAE

Industry:

Facilities Management & Maintenance Services

Employment Type:

Full-time

Company Profile

We are a well-established

facilities management and maintenance services company with over 33 years of regional experience

, headquartered in Saudi Arabia with a branch in Dubai. We provide high-quality maintenance services to

prestigious hotels, resorts, airports, and landmark projects

, including

Four Seasons, Hilton, Kingdom Tower

, and other leading hospitality brands.

Job Overview

We are seeking a proactive and detail-oriented

Operations Executive

to support and coordinate daily maintenance operations in Dubai. The role requires strong organizational, communication, and problem-solving skills to ensure operational efficiency, high service quality, and client satisfaction across multiple sites.

Key Responsibilities:

Operations & Service Management

Ensure all operations are carried out in an efficient, cost-effective, and timely manner Perform quality control checks and monitor operational KPIs Identify and implement process improvements and best practices
Client & Site Coordination

Handle client calls, inquiries, and service requests professionally
Administration & Documentation

Support administrative tasks related to operations and service delivery Contribute to the preparation of service progress and accomplishment reports
Coordination & Communication

Support office operations in problem-solving, project planning, and execution Ongoing projects Align operational and sales objectives to improve customer satisfaction and revenue growth
Requirements & Qualifications

Bachelor's degree in Operations Management, Business Administration, Engineering, or a related field Strong understanding of maintenance operations and service workflows Excellent communication skills in

English

(Arabic is an advantage) Strong organizational, multitasking, and problem-solving abilities Proficiency in MS Office; ERP or maintenance management systems experience is a plus
Job Type: Full-time

Pay: From AED6,000.00 per month