Operational Excellence Manager

About Astellas:

At Astellas we can offer an inspiring place to work and a chance to make your mark in doing good for others.

Our expertise, science and technology make us a pharma company. Our open and progressive culture is what makes us Astellas. It\'s a culture of doing good for others and contributing to a sustainable society.

Delivering meaningful differences for patients is our driving force. We all have a significant opportunity to make that difference, working locally in the areas we know best, whilst drawing inspiration from the different insights and expertise we have access to globally and from our innovative, external partners.

Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn\'t a buzzword - it\'s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.

Our ethos is underpinned by the Astellas Way, comprising five core values: patient focus; ownership; results; openness and integrity.

We are proud to offer an inclusive and respectful working environment that fosters collaboration and ownership.

Our aspiration is to bring the best brains together, to provide them with world-leading tools and resources and a unique structure that fosters real agility and entrepreneurial spirit.

About This Job:

As an Operational Excellence Manager, you will be responsible for forecasting sales force KPIs. This will be achieved by collaborating with cross-functional teams to drive business objectives. You will also analyse market insight, market trends, and sales data. In this dynamic role, you\'ll inspire and guide your team towards operational excellence. It is crucial to maintain relationships with key stakeholders, negotiate contracts with suppliers, and ensure compliance with the regulatory standards of Astellas.

Hybrid working:

At Astellas we recognise that our employees enjoy having balance between their professional and home lives. We are proud of our hybrid approach which empowers you to have flexibility on whether to work from home or in the office.

Key Activities:

• Work closely with the International markets customer excellence team and MEA Commercial Director to deploy local Customer Excellence capabilities across the MEA region.
• Responsible for managing a team across Saudi, UAE, Egypt, South Africa, and Maghreb.
• Build and enhance the digital understanding and capability of the commercial teams.
• Responsible for building various commercial strategies that involve sales force KPI, market insight, cycle plans, omnichannel, segmentation, and target.
• Partnering with the country\'s commercial teams to build appropriate training channel/support plans for the field force teams.
• To deliver sales performance report on a monthly and quarterly basis to country and regional teams.
• Participate or lead projects, initiate ad-hoc analyses and engage in the process of knowledge development.

Essential Knowledge & Experience:

• Previous experience in the Pharmaceutical Industry.
• Proven experience building commercial strategies like sales force KPI, market trends, sales cycle plans, training, etc.
• Previous track record of leading a team and change management projects.
• Profound knowledge of working with 3rd party suppliers.

Preferred Knowledge & Experience:

• Candidate having experience in IQVIA data and CRM (Veeva) is desirable.

Educations/Qualifications:

• Bachelor\'s or master\'s degree in a relevant field or equivalent

Additional information:

• This is a permanent, full-time position
• The position is based in Dubai, UAE
• This position follows our hybrid working model. Role is a blend of work from home and a minimum of 3 days in our Dubai office. Flexibility may be required in line with business needs. Candidates must be located within a commutable distance of the office.

What We Offer:

• A challenging and diversified job in an international setting.
• Opportunity and support for continuous development.
• Inspiring work climate.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Astellas Pharma