Job Description

Management

- Responsible for providing a clear operational direction for all divisions

- To ensure all staff are working effectively together to deliver high service levels to members and guests.

- To monitor and raise the quality of the club's products and services and ensure maximum value of services to members and/or customers.

- To guide and assist the Management in the development of the club's short and long-term objectives, as laid down in the Annual Plan.

- To make strategic recommendations that will enable the club to realize its potential as well as securing a sound membership base.

- Develop, implement & maintain rules, regulation.

- Evaluate structure, procedures, concepts and manage the development of plans for improvement.

- Ensure program work within company policies and procedures.

- Develop, realize and organize projects (strategies) with external partners.

- Assess training needs staff and ensures staff participation in training programs.

- Handle all staff related issue.

- Staff evaluation (KPI).

- Driving program team to achieve Monthly targets.

- Control Overall Revenue Lines of the program.

Budgeting

- Budget preparation & forecasting

- Weekly & Monthly reports & figures

- Revenue Report analysis & configuration

Sales and Marketing

- Work closely with the Sales and Marketing team to ensure alignment of brand strategy and the execution of marketing campaign & activities.

- Achieve Sales and Retention targets as set by the management.

- New Revenue Generating ideas implementation.

- Updating Marketing plan to support achievement of operating target.

- Come up with new ideas & initiatives to increase Revenue & Market brand awareness.

Operations

- Working with Procurement for product selection & quotations from External Suppliers.

- Handle all operational aspects of the program.

Job Type: Full-time