Job Description

Job Title: Operation Supervisor

Location: Abu Dhabi, UAE

Employment Type: Full-time / Part-time

Company Overview:

Our client professional cleaning company based in Abu Dhabi committed to delivering high-quality cleaning services for residential and commercial clients is currently on a look out for operation supervisor

- Operations Supervisor (Cleaning Services)

The Operations Supervisor is responsible for overseeing daily cleaning operations, managing cleaning staff, ensuring service quality, and maintaining strong client relationships. This role requires hands-on supervision, strong organizational skills, and the ability to manage multiple sites efficiently.

Key Responsibilities

1. Team Supervision & Scheduling

Supervise, coordinate, and support cleaning staff across assigned sites. Prepare and manage duty rosters to ensure adequate staffing. Monitor staff attendance, performance, and discipline.

2. Quality Control

Conduct site inspections to ensure cleaning standards are consistently met. Implement corrective actions when service delivery falls short. Enforce company cleaning procedures and client-specific requirements.

3. Client Management

Serve as the first point of contact for client requests, complaints, and feedback. Build and maintain strong client relationships through regular communication. Provide operational reports to management and clients when required.

4. Training & Development

Train cleaning staff on equipment usage, chemical handling, and safety protocols. Ensure ongoing staff development to maintain service excellence. Promote compliance with health, safety, and environmental standards.

5. Resource & Inventory Management

Monitor stock of cleaning supplies and equipment to avoid shortages. Ensure proper usage, handling, and storage of cleaning chemicals. Coordinate with procurement for timely replenishment of materials.

6. Health & Safety Compliance

Enforce safe working practices, including proper use of PPE. Investigate and report workplace incidents or hazards. Ensure adherence to risk assessments and safety procedures.

7. Operational Reporting & Planning

Prepare daily/weekly operational reports for management. Support mobilization of new cleaning projects and special assignments. Ensure operations are delivered on time and within budget.

Qualifications & Skills

Diploma or Bachelor's degree in Business Administration, Facilities Management, or related field (preferred). Minimum

3-5 years of supervisory experience

in cleaning/facility management. Strong leadership, organizational, and people management skills. Excellent communication and client relationship skills. Knowledge of cleaning chemicals, equipment, and safety standards. Ability to manage multiple sites and work under pressure. Proficient in MS Office (Excel, Word, Outlook). Valid UAE driving license (preferred, if applicable).

Work Conditions

Based across multiple client sites. Flexible working hours, including weekends or evenings as per operational needs.
What we offer

Competitive salary Visa and medical insurance Training and development Supportive and safe working environment Commission
Job Type: Full-time

Application Question(s):

* Are you open to work on flexible working hours ?