Job Description

• Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations
• Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality.
• Reviewing financial reports to identify ways to improve profitability
• Reviewing menus with chefs to ensure food quality standards are being met.
• Managing the scheduling of employees to ensure adequate coverage during peak hours without overstaffing during slow times.
• Maintaining communication with vendors to ensure that food supplies are adequate and prices are competitive
• Establishing long-term business goals and objectives to improve the overall performance of the restaurant
• Coordinate daily Front of the House and Back of the House restaurant operations
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant's good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Knowledge of KSA Labor Law

Job Type: Full-time Application Question(s):

• Available in Riyadh

Experience:

• F&B: 2 years (Required)

Language:

• English (Required)