Omani National Maintenance Controller

Muscat, Oman

Job Description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
  • To prepare and quote LPO for all repairs authorised by the Maintenance department.
  • To manage the maintenance & repair of the rental and lease vehicles throughout Oman ensuring most cost effective method of repairs.
  • To record and advise management of poor service levels

What you will do:
  • To monitor and control vehicle down time of the fleet within the maintenance cycle ensuring this is kept to a minimum reducing the cost of replacement vehicles.
  • Highlight all necessary damages to all departments and furnish the necessary information along with the supporting documents with respect to cost of damage repairs to the respective functions for the purpose of invoicing. In case of dispute by the customer relating to damages to the vehicle and invoicing, he refers the matter to his Supervisor.
  • To provide support and guidance the invoice processor and drivers regarding all jobs pertaining to the Maintenance Department to enhance the productivity of the department.
  • To ensure that vehicles transferred to the maintenance branch are efficiently dealt with and processed upon completion to the correct branch.

Required Skills to be successful:
  • Work requires good verbal communication and interpersonal skills. Ability to communicate and interact at all levels.
  • Graduate/Diploma holder in mechanical or bodywork area or 2 years experience in a motor industry
  • Good communication skills, negotiation skills, planning and organisation. Customer relations skills, problem solving skills and team building skills.
Behavioural Competencies:
  • Relationship Building
  • Good communication and interpersonal skills.
  • Team Building.
  • Confidence in own decision making.
  • Planning, organising.
  • Target oriented and drive to exceed demanding challenges.

What equips you for the role:
  • 2 years experience in car service or accident workshop industry.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
Additional Internal Information:

  • Reports to: Country Manager
  • Band: D
Note:- You must have been an Al-Futtaim employee for at least 18 months in order to be considered.
You must inform your HRBP in confidence of your application.
Please note that this vacancy may be advertised externally in the next week so apply without delay.

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Job Detail

  • Job Id
    JD1425926
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Muscat, Oman
  • Education
    Not mentioned