About the job [OliOlixc2xae Dubai] Play Facilitator - Intern
Position: Play and Engagement Facilitator - Intern
Location: Dubai, UAE
Executive Summary
Join an amazing group of people at OliOlixc2xae and help their mission to deliver exciting, joyful, differentiated, world-class, and incredibly fun experiences to children that nurture their innate sense of curiosity and exploration.
OliOlixc2xae (means joy in the Hawaiian language) is a multiple award-winning contemporary childrens museum that opened to rave reviews in 2017. Founded by a group of parents who are passionate about open-ended non-judgmental play, OliOlixc2xae entails 8 interactive galleries comprising over 45 hands-on exhibits.
The "Play & Engagement Facilitator -Intern" will be responsible for fulfilling OliOlixc2xaes vision of creating awesome experiences and memories for children. Interns act as OliOlixc2xaes brand ambassadors, with the primary objective of engaging with all visitors in an empathetic, thoughtful, and joyful manner.
KEY DUTIES & RESPONSIBILITIES
Visitors Experience and Service
xc2xb7 Be an ambassador for the OliOlixc2xae brand; ensure that every visitors experience at OliOlixc2xae meets or exceeds expectations, specifically through inclusive, culturally appropriate, positive, and memorable interactions with a friendly and sincere approach
xc2xb7 Treat every visitor with respect and provide friendly, courteous communication by orienting them to the building and informing them of the exhibits areas and program. provide excellent guest service, and facilitate visitors experience and journey through a proactive and thoughtful interaction
xc2xb7 Comfortably facilitate and manage exhibits spaces and components
xc2xb7 Collect and communicate visitors feedback and suggestions
xc2xb7 Follow and perform the daily opening/closing protocols and procedures.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job
Exhibits area / Education
xc2xb7 Have an honest and comprehensive understanding of OliOlixc2xaes philosophy and developmental, pedagogical, and other learning objectives
xc2xb7 Understand and stay current with the exhibit and program initiatives
xc2xb7 Participate in training programs designed to enhance interaction with visitors in the OliOlixc2xae manner
xc2xb7 Provide a safe environment for all of the guests at OliOli, especially the children.
xc2xb7 Communicate any safety issues regarding exhibits components and Adhere to all policies and procedures of OliOlixc2xae
xc2xb7 Assist visitors in case of an incident or an emergency
QUALIFICATIONS
xc2xb7 Experience in customer service, education, family learning, or retail operations is a plus.
xc2xb7 Experience working with young children (ages 1-10) and their families in recreational settings, afterschool programs or classrooms is a plus.
xc2xb7 Excellent communication skills and ability to interact positively with children, adults, and large groups.
xc2xb7 Ability to work with diverse staff and visitors.
xc2xb7 Excellent grasp of the English language. Arabic is a plus.
Traits & Characteristics
xc2xb7 Self-starter and self-motivated; thrives working in a team-oriented and collaborative environment
xc2xb7 Lots of positive energy; respectful of diversity; patient and empathetic; friendly; courteous
xc2xb7 Interest and enthusiasm for working with children and families.
xc2xb7 Ability to work with diverse staff and visitors.
xc2xb7 Adaptable to perform a variety of duties.
Education
xc2xb7 Students who are currently attending their universities and can work at least 24 hours per week
xc2xb7 Fresh graduates looking for experience can apply
xc2xb7 Education in early childhood development and Psychology will be a plus.
PHYSICAL DEMANDS
xc2xb7 The role is expected to be physically demanding and the candidate must have the physical and emotional capacity to deal with the roles requirements
xc2xb7 This position requires the ability to do one or more of the following throughout the day stand, sit, walk, bend, and reach above and below shoulder level, carry objects of differing sizes and weights. Involves frequent repetitive motion.
xc2xb7 The noise level in the work environment is highly variable, from quiet to loud.
xc2xb7 The working timings include morning and/or evening shifts. Weekends and Public Holidays
Uniform/dress code required