OliOli (means 'joy' in the Hawaiian language) is a multiple award-winning contemporary children's museum that opened to rave reviews in 2017. Founded by a group of parents who are passionate about open-ended non-judgmental play, OliOli entails 8 interactive galleries comprising over 45 hands-on exhibits.
INTERNSHIP DETAILS:
The internship will be a paid internship for 3 months (AED 20/hour) to support us during our special activation. The internship involves interacting with children and facilitating the games and activities we have in our galleries. We require the interns to be
available during weekends, and other days for a total of at least 24 hours per week.
KEY DUTIES & RESPONSIBILITIES
Visitor's Experience and Service
Be an ambassador for the OliOli brand; ensure that every visitor's experience at OliOli meets or exceeds expectations, specifically through inclusive, culturally appropriate, positive, and memorable interactions with a friendly and sincere approach
Treat every visitor with respect and provide friendly, courteous communication by orienting them to the building and informing them of the exhibit's areas and program. provide excellent guest service, and facilitate visitors' experience and journey through a proactive and thoughtful interaction
Comfortably facilitate and manage exhibits spaces and components
Collect and communicate visitor's feedback and suggestions
Follow and perform the daily opening/closing protocols and procedures.
Exhibits area / Education
Have an honest and comprehensive understanding of OliOli's philosophy and developmental, pedagogical, and other learning objectives
Understand and stay current with the exhibit and program initiatives
Participate in training programs designed to enhance interaction with visitors in the 'OliOli' manner
Provide a safe environment for all of the guests at OliOli, especially the children.
Communicate any safety issues regarding exhibits components and Adhere to all policies and procedures of OliOli
Assist visitors in case of an incident or an emergency
QUALIFICATIONS
Experience in customer service, education, family learning, or retail operations is a plus.
Experience working with young children (ages 1-10) and their families in recreational settings, afterschool programs or classrooms is a plus.
Excellent communication skills and ability to interact positively with children, adults, and large groups.
PHYSICAL DEMANDS
The role is expected to be physically demanding and the candidate must have the physical and emotional capacity to deal with the role's requirements
This position requires the ability to do one or more of the following throughout the day stand, sit, walk, bend, and reach above and below shoulder level, carry objects of differing sizes and weights. Involves frequent repetitive motion.
The noise level in the work environment is highly variable, from quiet to loud.
The working timings include morning and/or evening shifts. Weekends and Public Holidays
Uniform/dress code required
Job Type: Internship
Contract length: 3 months
Pay: AED20.00 per hour
Expected hours: No less than 5 per week
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