We are currently seeking a Telephone Response Specialist & Administrative Assistant to handle client inquiries and provide assistance through various online communication platforms, while also supporting the administrative functions of the company. You will serve as a link between our company and clients, facilitating business growth through excellent customer service and administrative support.
Responsibilities:
Answer client inquiries via telephone, WhatsApp, email, Instagram, Facebook, and other online communication platforms, providing information about company product
Assist clients in selecting appropriate courses and manage their registrations and arrangements.
Resolve client issues and complaints, ensuring customer satisfaction.
Maintain and update the client database with accurate information.
Assist in scheduling course sessions and organizing related meetings.
Support office administration tasks, including file management, document organization, travel arrangements, and office supplies procurement.
Location: Business Bay, Dubai
Bayt
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