Job Description

JOB OBJECTIVE:

To provide efficient administrative and front-desk support by managing daily office operations, handling communications, and ensuring a professional and welcoming environment for employees, clients, and visitors. The role aims to support HR & Admin functions and contribute to the smooth running of the office administration job.

MAJOR DUTIES AND RESPONSIBILITIES:

Act as the first point of contact for visitors, clients, and employees; manage reception desk and phone lines. Handle incoming/outgoing calls, emails, and correspondence in a professional manner. Maintain office supplies inventory and place orders as required. Support HR & Admin team with documentation, filing, and employee coordination. Assist in scheduling meetings, interviews, and maintaining appointment calendars. Ensure proper visitor registration, gate pass issuance, and access control in compliance with company and JAFZA policies. Coordinate courier services, mail distribution, and general office logistics. Support event coordination, staff engagement activities, and internal communications. Provide travel desk support: assist employees with ticket booking, hotel reservations, and travel coordination as per company policy. Handle office admin petty cash, maintain accurate records, and prepare expense reports for approvals.
QUALIFICATIONS:

Bachelor's degree in Business Administration, Human Resources, or a related discipline (preferred). Minimum 3 years of proven UAE work experience in office administration, reception, or customer service roles. Experience in coordinating with multiple departments and handling confidential information. Familiarity with processes of employee records is an advantage. Strong understanding of professional etiquette and corporate communication.

REQUIRED SKILLS:

Excellent verbal and written communication skills (English & Arabic both required). Strong interpersonal and customer service skills. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint). Organizational and multitasking ability with attention to detail. Professional appearance, punctuality, and confidentiality. Ability to work independently and handle pressure in a fast-paced environment. Having a driving licence and a car is an advantage.
Job Type: Full-time