Job Description

Job Overview

We are looking for a proactive and technically skilled

Odoo Administrator cum IT Support Engineer

to manage the day-to-day

Odoo ERP administration

and provide essential

IT support services

to the organization. The ideal candidate will have a solid understanding of Odoo modules such as

HR, Finance, and Project Management

, and will also be responsible for maintaining IT hardware, software, networks, and user accounts -- both for on-site and remote teams.

Key Responsibilities

Odoo ERP Administration

Act as the

primary administrator

for Odoo ERP after implementation. Manage user access, permissions, roles, and security settings across modules. Monitor system performance and ensure smooth operation of modules like

HR, Finance, Project Management, and E-Signature

. Provide day-to-day functional support to Odoo users and coordinate with vendors for issue escalation if needed. Assist in generating reports and maintaining Odoo data accuracy.

IT Support Responsibilities

Set up and configure

laptops, email accounts, VPN access

, and software for new joiners. Maintain tracker of the software being used by COENGR, their licenses and what tools are installed for which employee etc. for better visibility. Maintain and troubleshoot

IT hardware

such as printers, scanners, and other office equipment. Administer

antivirus software, firewalls, switches, and access control systems

. Provide technical support to remote employees and ensure smooth IT operations across locations. Assist in

basic server setup

, data backups, and maintaining software licenses and IT documentation. Train the employees on better usage of the software and encourage new enhancements in COENGR.

Qualifications:

Bachelor's Degree in IT, Computer Science, or a related field.

2 to 4 years of experience

in IT support and ERP (preferably Odoo) administration. Proficient in managing

Odoo ERP modules

such as HR, Finance, Project Management. Solid understanding of

networking fundamentals, firewalls, antivirus software, and server configurations

. Certifications such as Odoo Technical, Odoo Functional, CompTIA Network+, CompTIA A+, CCNA, Microsoft Office 365 Certificated etc. Experience handling

IT onboarding

and support for distributed teams.
Job Type: Full-time

Application Question(s):

Do you have at least 2 years of hands-on experience working with Odoo ERP modules such as HR, Finance, or Project Management? Have you previously managed IT support tasks including account setup, email configuration, and hardware setup for new joiners? * Are you familiar with managing or troubleshooting basic network infrastructure such as switches, firewalls, and remote access?