Night Receptionist Job in Sofitel Rabat Jardin des Roses

Night Receptionist

Morocco, Morocco

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Job Description

Ensure operations related to the reception and departure of the client Inform the customer about the conditions of the stay, the formalities and the services offered by the hotel Manage the collection, invoicing and cash funds entrusted to him during his service Control and ensure the closing of the day's operations Know perfectly the technical facilities of the hotel, as well as the security and alarm device of the hotel Prepare a report each night of the activities and incidents that occurred and pass the instructions to the team that succeeds him. Make a report of the night and transmit any requests to the manager who will take over Supervise cash flow Proceed with the daily closing after checking the cash registers Ensure all phone calls are taken care of Manage the operation and make decisions in the absence of management Management and follow-up of complaints and ensure communication Have a professional attitude, be smiling and keep calm at all times Comply with departmental and company policies, procedures and service standards

Work Experience A bac + 2 in hotel management; At least 2 years' experience in the Reception department; Previous experience in a reception or reception station Fluency in French and English;

Full time

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