Job Description

Position:NetApp Junior Technical Administrator

: Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group, provides IT professionals (service companies, editors and integrators) with global technological solutions associated with training and service offerings, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a: NetApp Junior Technical Administrator - Casablanca

A NetApp technical administrator is responsible for delivering proactive- and preventive support on NetApp systems. The role requires a deep understanding of the company's offerings for NetApp managed Services and the NetApp portfolio. You work closely with the Arrow technical Support team and our customers. The ideal candidate should be highly motivated, with a passion for IT-services and technologies and the ambition to grow. Responsibilities: Continuity NetApp systems installed at our customers premises and / or Cloud Reporting activities on a monthly basis to our customers Acting on system alerts and/or customer requests Act as the technical contact person / advisor for our customers. Collaborating with internal teams such as engineering and support and NetApp support center to provide a high-quality customer experience Keeping up-to-date with industry trends, technology trends and the NetApp Roadmap to our strong customer experience. What we need: Education in ICT At least 1 year of experience in with similar responsibilities, with a focus on data storage or managed services Good knowledge of NetApp's or similar brand products and services, including data storage and data management solutions or willing to learn thru internal education / learning on the job. Knowledge of Cloud technologies (Azure, AWS or Google) is preferred Knowledge of ITIL / AGILE is nice to have for future growth. Excellent communication and interpersonal skills, with the ability to effectively communicate complex technical information to non-technical customers. Ability to work independently and in an international team environment. Ability to prioritize tasks and meet deadlines, with a strong sense of urgency and attention to detail. Really good proficiency in French and English.

Location:MA-Casablanca, Morocco (Boulevard Al Quods)

Time Type:Full time

Job Category:Engineering and Technology

R212677