Resolves administrative problems by analyzing the information, identifying issues and creates solutions.
Screening phone calls and maintain professional communication via phone and e-mail.
Handle the processing of all orders and repairs with accuracy and timeliness. Ensure that all orders/repairs are entered into system timely.
Take orders from Sales and input those orders into software. Follow up orders to HO.
Maintains supplies (Packaging materials and Collaterals) by regular stock checking to determine inventory levels.
In-charge with Stationary requirements (request to submit to HO)
Completing tasks assigned by the Boutique Manager accurately and efficiently.
Ensure Customer details (name/contact number) of the credit notes are communicated to finance and salesman on timely basis. Follow up on credit payments with Boutique Manager and staff.
Responsible in keeping the Boutique reports and records updated (databases with personnel, financial and other data or reports)
Submit timely reports and prepare sales reports as assigned.
Stay up-to-date with new products/services.
Assist sales team whenever necessary.
Transfer jewelry to head office through ERP system.
Liaising with HO, Al Zain Boutiques & Factory.
Ensure that work orders are complete and accurate and on time.
Handle cash, credit or check transactions with customers and prepare daily banking.
Resolve customer complaints, guide them and provide relevant information.
Audit and documentation for signature, date and stamp where applicable.
Educational Qualifications: Diploma degree; additional qualification as an administrative assistant will be a plus Experience: At least two years of admin and Accounts experience. Prior experience in retail would be advantageous. Job Type: Full-time
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