Mw Care Engineer
Cairo, Egypt
Job Description
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work. The team you’ll be part of Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work. The team you’ll be part of Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).
You will be a member of the Microwave and Radio delivery team in Egypt. Microwave and Radio team is responsible of the integration and troubleshooting of Nokia Micorwave solutions "Wavence" and Cloud based controllers: ASBSC/ASRNC in addition to 4G/5G integration.
Are you passionate about solving problems?
Your skills and experience
- As part of our team, you will:
- Analyze troubleshoot and fault diagnose the Microwave technical cases.
- Propose and implement solutions/workarounds.
- Handle Microwave care activities and tasks with facilitating solving problem and collaboration.
- Responsible for MW technical activities such as software upgrades, technical audits, etc.
- Handle the microwave technical support in early product release phases (pilots, trials and early projects).
- Plan and execute corrective actions and traffic cutover.
- Microwave network supervision through Nokia Management System (NSP)
- Extract Network performance and statistics reports through Nokia Management system (NSP)
- Regular internal and external reporting
Your skills and experience
You must have:
What we offer Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality:
- Bachelor's Degree in Telecommunications Engineering
- At least 5 years experience in Commissioning and integration of Nokia Microwave systems (full outdoor, full indoor and split mount)
- At year 3 years experience in troubleshooting and logs/traces collection through Nokia management system (NSP)
- Fully aware of Nokia Microwave protfolio
- Fully aware of Nokia Care tools and processes.
- Excellent verbal and written English language and communication skills
- Ready to work at night and travel on short notice.
- Proactive, self-driven and motivated to learn
- Ability to work independently in a high pressure environment
- Excellent negotiation, communication, customer interfacing skills
- Experience managing and prioritizing multiple tasks and work both independently and as part of a team.
What we offer Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
- Technical development program for new technologies, SW releases and HW features.
- Non-Technical development program to improve Emotional Intelligence, Design Thinking, Problem solving, communication and stress management skills.
Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation
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Job Detail
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Job IdJD1444190
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCairo, Egypt
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EducationNot mentioned