Perform product demonstrations, installations, and application support.
Improve product knowledge and sales techniques.
Evaluates customer needs and emphasizes product features based on technical knowledge of product capabilities and limitations.
Post advertisements on classified websites and respond to advertisement-related questions.
Create strategies for business-to-business sales opportunities.
Convert customer queries, quotations and leads into sales for example exports, instrument assessments, instrument repair assessments. Conduct warm calls.
Attend industry events to promote the sales and services of Used Piano, for example expos, hospitality conventions etc.)
Collaborate with the Marketing Department to create marketing collateral and material to increase Used Piano sales.
Purchase used instruments from various sources for re-selling and for use inside the schools.
Create strategies for email and SMS marketing for lead generation.
Continually research and maintain a register of all music, hospitality and events magazines for advertising purposes.
Identify sales opportunities via industry readings, internet searches, analysts' reports, etc.
Identify growth opportunities for example expanding products and services offered.
Contact customers for after-sale and customer service checks for process and service improvements.
Maintain up-to-date knowledge of all Used Instruments and Melodica products, services and offerings. * Provide a high level of customer service to both internal and external customers.