Job Number 23178614
Job Category Sales & Marketing
Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

START YOUR JOURNEY WITH US

JW Marriott is a luxury hospitality brand rooted in holistic well-being.\xe2\x80\x8b

Inspired by our namesake, who took care of himself so he could take better care of others, we provide a haven for guests to focus on their mind, body, and spirit.\xe2\x80\x8b

We do this by welcoming guests with a warmth that conveys a deep sense that \xe2\x80\x9call is well.\xe2\x80\x9d Projecting authenticity through everything we do. Bringing joy to every experience. And deeply understanding our impact on the people and world around us.

What started as 1 hotel has grown to over 100, allowing J. Willard\'s approach to life to be experienced around the globe.\xe2\x80\x8b

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city\'s lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

POSITION SUMMARY

The Graphic Designer is responsible for the creation and execution of print, digital and outdoor communication in line with established media plans. The types of projects will range from retouching imagery and resizing artwork, to developing new print solutions, campaign creative, social media artwork, corporate gifts, event invitations, presentations, photo editing and advertisements. Accountable for maintaining the integrity of all 4 brands, the position is responsible for all visual creative. Responsibilities also include the supervision of brand consistency standards within the property and relevant outlets, following design briefs and guidelines. The successful applicant will possess strong knowledge in branding, identity, typography, photography and layout, as well as having excellent attention to detail, project management skills, innovation and creativity.

SCOPE / BUSINESS CONTEXT

A Full Time position based between the JW Marriott Marquis Hotel Dubai, Al Maha, A Luxury Collection Desert Resort & Spa,
Le Meriden Al Aqah Beach Resort and Dubai Marriott Harbour Hotel & Suites
Number of Direct Reports - 0
Titles of Direct Reports \xe2\x80\x93 0

CANDIDATE PROFILE

Experience:

• At least one years\xe2\x80\x99 experience in a graphic design role in any of the following industries: media, advertising, design and marketing communications.
• Experience in a fast paced environment
• Understanding of Marriott brand principles &marketing standards
• Fluent in written and verbal English is a must
• Written Arabic is an advantage

Skills and Knowledge
Advanced Computer Skills

Education or Certification
High School Diploma or equivalent required
Graphic Design Degree

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the successful performance of the position:

Detail oriented with a track record of follow through and delivery
Good project management skills
Apple Mac / PC literate with competency in all major design packages
Strong creative ability in the following software is a must: PDF Editor, Adobe InDesign, Adobe Illustrator, Photoshop and
Photoshop Lightroom. Flash is a plus.
Fluent in Microsoft Office such as Word, Excel, Outlook and Powerpoint
Strong creative abilities in HTML coding is an advantage
Knowledgeable about working with corporate brands
Experience and knowledge regarding the specifications for printing-related matters
Knowledgeable about file conversions (PDF, mpg, JPEG, TIFF, EPS, ae, mp3, mp4, avi)
Video Editing Skills
Strong ability to develop and maintain relationships with stakeholders, associates, customers and suppliers
Strong communication skills (verbal, listening, writing)
Strong organizational and time management skills to meet expectations, deadlines and commitments
Enthusiastic with a positive outlook and flexible mindset

OTHER

Safety and Security

Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure
environment.
Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures
Follow company, hotel and department policies and procedures.
Follows Marriott International Hotels Limited Regional Office policies and procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company
policies and procedures.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors and Management.
Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process
(e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
Assist other employees to ensure proper coverage and prompt guest service.
Anticipate guests\' service needs, including asking questions of guests to better understand their needs and
watching/listening to guest preferences and acting on them whenever possible.
Address guests\' service needs in a professional, positive, and timely manner.
Engage guests in conversation regarding their stay, property services, and area attractions/offerings.

Thank guests with genuine appreciation and provide a fond farewell.

Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the
guest\'s name when possible.
Supply guests/residents with directions and information regarding property amenities, services, and hours of operation,
and local areas of interest and activities.

Communication
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in
one\'s voice, using the callers\' name, transferring calls to appropriate person/department, requesting permission before
placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Speak to guests and co-workers using clear, appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.

Working with Others
Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and
maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement
Comply with quality assurance expectations and standards, e.g. Guest Voice and JW Marriott Brand Standard Audit.

Physical Tasks
Enter and locate work-related information using computers and/or point of sale systems.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e.g., small print).
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \xe2\x80\x9cWonderful Hospitality. Always.\xe2\x80\x9d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\xe2\x80\x99s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International\'s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\xe2\x80\x99re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\xe2\x80\x99s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you\xe2\x80\x99ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That\xe2\x80\x99s The JW Treatment\xe2\x84\xa2. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,\xe2\x80\x8b begin your purpose, belong to an amazing global\xe2\x80\x8b team, and become the best version of you.

Marriott