Job Number 23149461 Job Category Sales & Marketing Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management
POSITION SUMMARY
The Graphic Designer is responsible for the creation and execution of print, digital and outdoor communication in line with established media plans. The types of projects will range from retouching imagery and resizing artwork, to developing new print solutions, campaign creative, social media artwork, corporate gifts, event invitations, presentations, photo editing and advertisements. Accountable for maintaining the integrity of all 4 brands, the position is responsible for all visual creative. Responsibilities also include the supervision of brand consistency standards within the property and relevant outlets, following design briefs and guidelines. The successful applicant will possess strong knowledge in branding, identity, typography, photography and layout, as well as having excellent attention to detail, project management skills, innovation and creativity.
SCOPE / BUSINESS CONTEXT
A Full Time position based between the JW Marriott Marquis Hotel Dubai, Al Maha, A Luxury Collection Desert Resort & Spa, Le Meriden Al Aqah Beach Resort and Dubai Marriott Harbour Hotel & Suites Number of Direct Reports - 0 Titles of Direct Reports \xe2\x80\x93 0
CANDIDATE PROFILE Experience: At least three years\xe2\x80\x99 experience in a graphic design role in any of the following industries: media, advertising, design and marketing communications. Experience in a fast paced environment Understanding of Marriott brand principles & marketing standards Fluent in written and verbal English is a must Written Arabic is an advantage
Skills and Knowledge Advanced Computer Skills
Education or Certification High School Diploma or equivalent required Graphic Design Degree
SPECIFIC DUTIES The following are specific responsibilities and contributions critical to the successful performance of the position: Detail oriented with a track record of follow through and delivery Good project management skills Apple Mac / PC literate with competency in all major design packages Strong creative ability in the following software is a must: PDF Editor, Adobe InDesign, Adobe Illustrator, Photoshop and Photoshop Lightroom. Flash is a plus. Fluent in Microsoft Office such as Word, Excel, Outlook and Powerpoint Strong creative abilities in HTML coding is an advantage Knowledgeable about working with corporate brands Experience and knowledge regarding the specifications for printing-related matters Knowledgeable about file conversions (PDF, mpg, JPEG, TIFF, EPS, ae, mp3, mp4, avi) Video Editing Skills Strong ability to develop and maintain relationships with stakeholders, associates, customers and suppliers Strong communication skills (verbal, listening, writing) Strong organizational and time management skills to meet expectations, deadlines and commitments Enthusiastic with a positive outlook and flexible mindset
OTHER Safety and Security
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Notify Loss Prevention/Security of any guest reports oftheft.
Policies and Procedures Follow company, hotel and department policies and procedures. Follows Marriott International Hotels Limited Regional Office policies and procedures Protect the privacy and security of guests and coworkers. Maintain confidentiality of proprietary materials and information. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Perform other reasonable job duties as requested by Supervisors and Management. Working hours as required to do your job but normally not less than 48 hours per week.
Guest Relations Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust. Assist other employees to ensure proper coverage and prompt guest service. Anticipate guests\' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. Address guests\' service needs in a professional, positive, and timely manner. Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest\'s name when possible. Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Communication Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one\'s voice, using the callers\' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Speak to guests and co-workers using clear, appropriate and professional language. Talk with and listen to other employees to effectively exchange information.
Working with Others Support all co-workers and treat them with dignity and respect. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments. Partner with and assist others to promote an environment of teamwork and achieve common goals.
Quality Assurance/Quality Improvement Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.
Physical Tasks Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistanceMarriott
International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.